Senior Billing Analyst

Operations The Senior Self-Funded Billing Analyst works with both IS and business professionals internally and at the self-funded group or their consultant. The position also works with and has the ability to communicate at both a technical and business level. The Senior Billing Analyst will be responsible for the following: Overseeing a portfolio of Top Self-Funded clients. The requirements will be to handle the detailed preparation of Self-Funded customer invoices, customer setup, accounts receivable reconciliations, and aging results. The Senior Billing Analysts are also responsible for customer related projects involving customer inquiries, collections, audits, reconciliations and settlements. This position will work closely with the clients. Performing the invoicing, reconciling and maintenance of self-funded customer accounts. Gathering the receivable facts and reporting to the lead. Inputting A/R comments for their clients. Preparing the results of the Settlements/Reconciliations. Ensuring that payments are properly allocated/applied. Ensuring that the weekly and monthly bills are sent out on a timely basis. Ensuring the accuracy of the bills. Having some interaction with the clients. Following key internal controls and supporting testing work by internal and external audits. Escalating setup and billing issues to appropriate levels of management. Documenting specific customer issues. Ex: over/under payments, setup issues, etc. Reconciling billed amounts to billing control totals to ensure G/L balancing of billable medical experience. Communicating variances to accounting and/or responding to questions from accounting. Ensuring the assigned portfolio of customer accounts are maintained and reconciled on a weekly and monthly basis. Assisting the Lead with the self-funded billing department and IBC interests in meetings with both internal and external customers. Internal customer meetings will include corporate & departmental projects as well as customer specific discussions where business solutions and project requirements are developed. External discussions with customers require knowledge of the billing processes and outputs, the customers' perspective and political savvy. Training the new staff members. As part of the on boarding process will assist the supervisor in training various job functions. Handling complex customer accounts Minimum 3 - 5 years working within a Billing, Finance or, Operations Department. Billing experience in a Healthcare / Insurance Industry preferred. Proficient with Microsoft Excel, Word, and Outlook. Knowledge of SQL, Access, and Adobe Standard. Having knowledge of Web based applications and having PeopleSoft is a plus. Ability to multi task and prioritize activities. Excellent written and verbal communication skills. IBX is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to their age, race, color, religion, sex, national origin, sexual orientation, protected veteran status, or disability. Must have an Android or iOS device which is compatible with the free Microsoft Authenticator app.

Created: 2026-03-04