Financial Lines Claims Manager

Financial Lines Claims Manager We are currently looking to add a Claims Manager to join our Management Solutions Group and work out of our 4 World Trade Center, NY or Parsippany, NJ office. The selected candidate will lead and direct a team of Legal Claims Professionals handling low to high exposure Public D&O, Fiduciary and Transactional Liability. The Claims Manager is expected to coordinate the work activities of the team, and has responsibility for performance, development, and coaching of staff. The Manager will also act as a technical resource for the team. This position has clear and distinct accountability for business results and is expected to manage internal and external customer relationships. The Claims Manager plays a critical role in interacting to exchange timely information with upstream claim managers, line of business underwriters, actuaries and finance, as well as developing, maintaining and servicing broker and account relationships. The selected candidate must be flexible to work across other Financial Lines teams as needed. At Zurich North America we acknowledge that work life-balance and flexibility are a priority when it comes to choosing your next career move. Designed with our employees' needs in mind, the ZNA hybrid work model emphasizes flexibility, allowing employees to conduct individual work in their preferred location, while facilitating in-person connections and collaborative activities when meaningful and valuable. The candidate selected for this opportunity must be able to report into our 4 World Trade Center, NY or Parsippany, NJ Office 3 days per week. Basic Qualifications: Juris Doctor and 5 or more years of experience in the Claims area OR Bachelors Degree and 6 or more years of experience in the Claims area OR High School Diploma or Equivalent and 8 or more years of experience in the Claims area AND Customer service experience Experience with Microsoft Office Experience collaborating across work groups Knowledge of insurance legal statutes and procedures Knowledge of the insurance industry, claims and the insurance legal and regulatory environment Travel 0-20% Preferred Qualifications: Negotiation experience Experience collaborating across work groups In-depth knowledge of the insurance industry, claims and the insurance legal and regulatory environment Experience handling Financial Lines Claims Ability to effectively present information to LOB manager, claimants and customers Excellent communication skills Problem solving skills Analytical skills Advanced Degree Leadership and/or Employee Development Experience AIC SCLA CPCU The compensation indicated represents a nationwide market range and has not been adjusted for geographic differentials pertaining to the location where the position may be filled. The proposed salary range for this position is $170,000.00 to $195,000.00, with short-term incentive bonus eligibility set at 15%. Zurich in North America is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.

Created: 2026-03-04