Customer Service Representative

Customer Service Representative Under the supervision of the Manna Church Community Store Director and the Assistant Store Manager the Customer Service Representative will be interacting with customers continually offering them assistance as needed, stocking and straightening shelves/displays, and checking out customers. The Manna Church Community Store is a retail business that sells donated building materials, furniture, flooring, homegoods and appliances at discounted prices to generate revenue to support the Manna Dream Center in its mission to reach our community with the love of Jesus Christ while ministering to the needs of the community. Manna Church and the Manna Church Community Store exist to glorify God by equipping His people to change their world. As a Manna Church Community Store Customer Service Representative you are to assist in this vision by embodying the values and culture of Manna Church, by engaging within the local church, living a lifestyle consistent with our bylaws, and by modeling SERVE - See and Shape the Future, Engage and Develop Others, Reinvent Continually, Value Results and Relationships, and Embody the Values. The essential functions include, but are not limited to the following: Customer Service: Greet walk-in customers Assist customers, by phone or on the sales floor Ensure customers are assisted with purchases to include: helping to move furniture/appliances/supplies Maintain product knowledge and up-to-date information on sales events Consistently provide an exceptional level of both internal and external customer service Cash Register Operations: Accurately and efficiently operate registers according to procedure Maintain orderly appearance of register area and keep supplies stocked Administrative Duties: Assist the Manna Church Community Store Director and/or Assistant Manager with opening and closing operations of the store. Assist with administrative functions of the daily operations Store Operations: Work with Manna Church Community Store Director for effective merchandising of the floor, maximizing available display space aChanging displays for Holidays and Sales Events. Ensure that all areas of the store, restrooms, and warehouse are clean and safe Manage donor receiving area that offers premium service, quick and easy drop-offs and appropriate donation receipts. Clothing sorting and distribution to the racks. Maintaining a neat and orderly appearance in the store. Key software requirements: Google Mail/Apps/Docs MS Office Square POS Square Spiritual Requirements: Regular involvement in Manna Church activities and events. Signed acknowledgement of Manna Church's "Statement of Faith" Signed acknowledgement to policies and procedures as stated in Manna Church's employee handbook. Living out the spiritual principles outlined in the Employee Handbook; participation in a small group; attending worship services; involvement in outreach; following Christ personally and passionately; sexual purity. Requirements: Physical & Skill Requirements: Valid Driver's License To be able to lift and move up to 75 lbs Rearranging of Community Store Merchandise and Shelving

Created: 2026-03-04