RN Manager
NeighborHealth - East Boston, MA
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NeighborHealth Nurse Manager - Pediatric Department As one of the largest community health centers in the country, NeighborHealth is proud to serve the greater Boston area with a strong commitment to the health and well-being of our patients and communities. Whether you're a nurse or physician providing direct care, a manager leading dedicated teams, or part of the essential support staff who keep our operations running smoothly every role at NeighborHealth is vital. Together, we're advancing medicine and delivering the best care experience for our patients and community! The Nurse Manager of the Pediatric Department is responsible for the administrative and clinical development of pediatric primary care services. The responsibilities include but are not limited to the daily management of the clinical areas, interdepartmental collaboration, supervising clinical workflows are being met, and the overseeing, and development of nursing staff. Leadership Responsibilities: Attend required meetings, including: Health Center wide leadership meetings, Department leadership meetings & Manager's meeting monthly Works collaboratively with the Medical Director, Associate Medical Director, and Administrative Director Directs reports to include nursing staff General Responsibilities: Assists with development, updates, and implementation of departmental policies and procedures Oversees nursing staff of the Pediatric Department Evaluates and manages the workflow for maximum efficiency Oversees nursing schedules Collaborates with the IT department for data reporting and validating IT reports Oversees daily management of department nursing staff and patient flow Assists with customer service recovery as appropriate Ensures compliance with all regulatory agencies including Joint Commission and DPH. Ensures annual clinical compliance of licensed and non-licensed clinical staff Miscellaneous: Maintains excellent punctuality and attendance. Promotes a sense of "teamwork" through demonstration of self-direction and self-motivation. Solve problems independently or know when to seek consultation. Displays outstanding customer service skills when interacting with all NeighborHealth customers according to the ACE model. Adheres to all NeighborHealth and departmental policies and procedures Participates in required departmental activities and meetings Performs other related duties EDUCATION: B.S. in Nursing preferred or in progress MA registered nursing license required. EXPERIENCE: Required: Minimum of 3-5 years licensed nursing practice experience in an ambulatory care practice setting. Minimum of 2 years relevant management experience. SKILLS/ABILITIES: Bilingual preferred Ability to use data to evaluate outcomes required. Working knowledge and experience with electronic medical record systems, performance dashboards, database products, and analysis tools Must have the ability to lead change in an organization and possess excellent interpersonal, communication and teaching skills. Pay: $109,200 - $172,640 annually based on experience EEO & Accommodation Statement: NeighborHealth is an equal employment/affirmative action employer. We ensure equal employment opportunities for all, without regard to race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity and/or expression or any other non-job-related characteristic. If you need accommodation for any part of the application process because of a medical condition or disability, please send an e-mail to or call 617-568-4480 to let us know the nature of your request Federal Trade Commission Statement: According to the FTC, there has been a rise in employment offer scams. Our current job openings are listed on our website. We do not ask or require downloads of any applications, or "apps." Job offers are not extended over text messages or social media platforms. We do not ask individuals to purchase equipment for or prior to employment. E-Verify Program Participation Statement: NeighborHealth participates in the Electronic Employment Verification Program, E-Verify. As an E-Verify employer, all prospective employees must complete a background check before beginning employment.
Created: 2026-03-04