Warranty Performance OWT Bill Dispute Resolution Lead

Warranty Performance OWT Bill Dispute Resolution Lead The Warranty Performance OWT Bill Dispute Resolution Lead quickly and effectively resolves supplier OWT bill disputes in the GM PartLink system. The role requires the ability to analyze OWT bill disputes then quickly and effectively resolve them. Considerable initiative, attention to detail and independent judgement is required. A successful candidate will demonstrate ability to: Have strong initiative to quickly respond and resolve supplier OWT bill disputes Learn and understand the OWT process Understand GM's Ordinary Warranty Terms (OWT) Work effectively in PartLink Work with large Microsoft Excel data files Engage and communicate with GM cross functional partners (Purchasing, Engineering, Quality) Communicate clearly with suppliers Help remove roadblocks and escalate as needed This role involves a high level of independent judgment and ingenuity. The ability to work cross functionally and with various levels of management is a necessity. What You'll Do Resolve supplier disputes OWT Bills in PartLink Research OWT Bill claim disputes to determine validity Communicate with Suppliers to resolve OWT Bill disputes Communicate with Suppliers how the OWT process works Communicate with GM cross functional teams to help understand and resolve disputes (Purchasing, Engineering and Quality) Escalate when needed to Warranty Performance management Engage Purchasing where commercial engagement and discussion is required Support Transaction Maintenance activities within PartLink Skills & Abilities (Required Qualifications) 2+ years of experience in automotive, warranty or business-related environment Strong drive for results and history of driving high performance teams Excellent organizational skills Evidence of strong framing and communication skills Understanding of many aspects of the business: including Purchasing, Engineering and Finance Negotiation skills Preferred ability to understand & interpret warranty data High level of analytical ability where problems are complex Excellent interpersonal skills to lead teams to consensus Ability to work independently, in ambiguous situations and out of process GM does not provide immigration-related sponsorship for this role. Do not apply for this role if you will need GM immigration sponsorship now or in the future. This role is categorized as hybrid. This means the selected candidate is expected to report to a specific location at least 3 times a week {or other frequency dictated by their manager}. The selected candidate will be required to travel About GM: Our vision is a world with Zero Crashes, Zero Emissions and Zero Congestion and we embrace the responsibility to lead the change that will make our world better, safer and more equitable for all. Why Join Us: We believe we all must make a choice every day individually and collectively to drive meaningful change through our words, our deeds and our culture. Every day, we want every employee to feel they belong to one General Motors team. Benefits Overview: From day one, we're looking out for your well-beingat work and at homeso you can focus on realizing your ambitions. Learn how GM supports a rewarding career that rewards you personally by visiting Total Rewards resources. Non-Discrimination and Equal Employment Opportunities (U.S.): General Motors is committed to being a workplace that is not only free of unlawful discrimination, but one that genuinely fosters inclusion and belonging. We strongly believe that providing an inclusive workplace creates an environment in which our employees can thrive and develop better products for our customers. Accommodations: General Motors offers opportunities to all job seekers including individuals with disabilities. If you need a reasonable accommodation to assist with your job search or application for employment, email us at .

Created: 2026-03-04