Turndown Attendant - Full Time

Turndown Attendant Join the Carillon Wellness Resort team as a Turndown Attendant! Ensure guest satisfaction with impeccable room preparation and cleanliness. Enjoy a dynamic work environment where your attention to detail and guest-service orientation shine. The role involves performing turndown service at Carillon Miami Wellness Resort, ensuring rooms meet the highest standards of cleanliness and guest satisfaction. Responsibilities include bed preparation, towel replacement, room tidying, bathroom and kitchen cleaning, and replenishing supplies. The position requires a guest-service-oriented attitude, professionalism, and the ability to handle physical tasks, work weekends and holidays, and communicate in basic English while adhering to safety protocols and proper use of cleaning chemicals. Essential Job Functions Provide turndown service to required guest rooms. Turndown the bed and changing of bed lined if necessary ensuring linen is fresh and stains free. Clean remaining unmade rooms per standards as directed. May be required to refresh others and/or replenish supplies. Take care of cleanliness of public areas if necessary. Replacing towels according to Carillon Miami water conservation policy and ensuring new towels are fresh and stain free. Close drapes, tuned radio station, clean room garbage basket and leave the room organized. Dry bathroom surfaces (Countertop, bathtub, etc.) and clean if necessary with the appropriate chemicals in a safe manner. Vacuuming if necessary some part of the room. Cleaning and organize kitchen areas, which include appliances and maintaining cleanliness of dishware inventory (including plates, silver wares, glasses, cups, etc) leaving in the dishwasher. Replace dirty kitchen towels with clean placed at the housekeeping closet or wash it in room washer. Ensure all guest's requests are met. Education, Experience and Skill Requirements Must be able to do turndown rooms by Carillon Miami standard of cleanliness. This includes pushing cart that weighs approximately 80 lbs., using chemicals, bending at the knees, lifting with the arms repeatedly and walking and/or standing for eight-hours. Must be able to work weekends and holidays. Must be able to act and speak in a professional manner while in the workplace. Must be guest-service oriented. Must be able to work with strong chemicals and safely use chemicals for cleaning purposes (i.e., never mixes chemicals together). Must be able to prioritize workload, keeping up with assigned schedule. Be knowledgeable of policies regarding emergency procedures. Minimizes safety hazards by following all safety, security rules and procedures. Be knowledgeable about blood borne pathogen procedures. Use all chemicals and cleaners properly, as instructed. Must be able to communicate in Basic English with the guest and managers. Carillon Miami Wellness Resort is an Equal Opportunity Employer

Created: 2026-03-04