Ticket Office Assistant

Ticket Office Assistant Texas Athletics Ticket Office is looking for individuals to provide a quality customer service experience while assisting customers with ticket sales and mobile resolution. Responsibilities: Build and strengthen customer relations with fans of Texas Athletics Assist with daily inbound communication via phone, online chat, and email Take part in the programming, charging, and placing of ticketing pedestals and handheld scanner placements for athletics events. Assist with daily email and troubleshooting for the Texas Sales & Service team. Aide in ticketing system maintenance and projects. Support with gameday ticket office duties as needed. Other duties as needed Required Qualifications: High school diploma or GED Must be available for varied hours, including but not limited to mornings, afternoons, evenings, and weekends Must have computer skills and experience Demonstrate ability to take and accurately follow instructions Must be able to maintain a friendly, service attitude at all times. Must be authorized to work in the U.S. Relevant education and experience may be substituted as appropriate. Preferred Qualifications: Previous work experience in ticketing operations Knowledge of Paciolan ticketing system a plus Salary Range: $15.00+ depending on qualifications and experience Working Conditions: Repetitive use of a keyboard at a workstation Use of manual dexterity Climbing of stairs Work Shift: Work is offered on a weekly basis Work opportunities occur at all times of the day and evening and on weekends. Required Materials: Resume/CV 3 Professional References Important for applicants who are NOT current university employees or contingent workers: You will be prompted to submit your resume the first time you apply, then you will be provided an option to upload a new Resume for subsequent applications. Any additional Required Materials (letter of interest, references, etc.) will be uploaded in the Application Questions section; you will be able to multi-select additional files. Before submitting your online job application, ensure that ALL Required Materials have been uploaded. Once your job application has been submitted, you cannot make changes. Important for Current university employees and contingent workers: As a current university employee or contingent worker, you MUST apply within Workday by searching for Find UT Jobs. If you are a current University employee, log-in to Workday, navigate to your Worker Profile, click the Career link in the left hand navigation menu and then update the sections in your Professional Profile before you apply. This information will be pulled in to your application. The application is one page and you will be prompted to upload your resume. In addition, you must respond to the application questions presented to upload any additional Required Materials (letter of interest, references, etc.) that were noted above. The University of Texas at Austin complies with all applicable federal and state laws regarding nondiscrimination and affirmative action. The University is committed to a policy of equal opportunity for all persons and does not discriminate on the basis of race, color, national origin, age, marital status, sex, sexual orientation, gender identity, gender expression, disability, religion, or veteran status in employment, educational programs and activities, and admissions. If hired, you will be required to complete the federal Employment Eligibility Verification I-9 form. You will be required to present acceptable and original documents to prove your identity and authorization to work in the United States. Documents need to be presented no later than the third day of employment. Failure to do so will result in loss of employment at the university. Employees may be required to report violations of law under Title IX and the Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act (Clery Act). If this position is identified a Campus Security Authority (Clery Act), you will be notified and provided resources for reporting. The Clery Act requires all prospective employees be notified of the availability of the Annual Security and Fire Safety report. You may access the most recent report here or obtain a copy at University Compliance Services, 1616 Guadalupe Street, UTA 2.206, Austin, Texas 78701.

Created: 2026-03-04