Office Manager Luxury Medspa Wellness and Longevity

Benefits:401(k) matchingBonus based on performanceCompetitive salaryEmployee discountsHealth insurancePaid time offOffice Manager – Luxury MedSpa, Wellness & LongevityCompany: LAK MedSpa (pronounced “LAKE”) Location: Wayzata, MN 55391 Job Type: Full-Time, On-Site Compensation: $75,000–$95,000 base salary + performance bonusAbout LAK MedSpaLAK MedSpa is a physician-led MedSpa, Wellness & Longevity practice located in Wayzata, Minnesota — one of the Twin Cities’ most affluent communities.We deliver an elevated, concierge-style client experience supported by strong systems, disciplined operations, and high professional standards. Our patients expect excellence — and so do we.We are hiring an Office Manager to serve as the operational leader of our practice. This is a leadership role with responsibility for people, systems, performance, and growth.Position SummaryThe Office Manager is responsible for overseeing daily operations, leading the team, managing performance metrics, and partnering with ownership to drive operational and financial success.This role requires strong leadership skills, operational discipline, comfort with technology, and the ability to deliver a refined client experience in a luxury medical environment.Key ResponsibilitiesManage daily office operations and workflowsLead, train, and hold accountable front desk and support staffEstablish and track KPIs, production goals, and performance metricsDesign, implement, and optimize a membership programImplement and manage CRM, scheduling, and reporting systemsSupport marketing initiatives including email, social media, website updates, and AI-enabled toolsEnsure a consistent, high-touch luxury client experienceMaintain compliance with policies, procedures, and service standardsCollaborate with ownership on operational planning and executionQualifications3–5+ years of management experience in MedSpa, medical, wellness, or luxury service environmentsProven people management and leadership skillsExperience tracking KPIs and performance metricsStrong organizational and problem-solving abilitiesComfortable with technology, CRMs, and reporting toolsProfessional demeanor appropriate for an affluent clienteleAbility to work on-site in Wayzata, MNCompensation & BenefitsCompetitive base salary ($75,000–$95,000, depending on experience)Performance-based bonus tied to controllable KPIsPaid time off and holidaysEmployee wellness and aesthetic benefitsGrowth opportunity in a physician-led practiceWork EnvironmentHigh-touch, client-focused luxury settingCollaborative, professional team cultureClear expectations and accountabilityEqual Opportunity StatementLAK MedSpa is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Created: 2026-03-04