Critical Environments Operator IV

Under the direction of the Sr Facility Manager this role works as a team member in an Operations & Maintenance organization that provides a variety of O&M services within a 24/7/365 environment. Provides duties with constant awareness of the need to preserve the reliability of the critical load. Also provides operational support for building systems of other facilities as assigned. Responsible for carrying out maintenance and operations by performing the following duties personally or as a team member in a Data Center Operations & Maintenance environment.Responsibilities : Executesoperations and maintenance which includes all physical and administrative operations tasks, service, and maintenancein accordance withsite processes and procedures to ensure the highest levels of uptime, efficiency, and safety without disruption to the business Creates, plans, and scheduleswork order requests accurately and on time in a computerized maintenance management system (CMMS)as well as in a ticketing system Maintainsahigh levelof technical knowledgeregardingdata center infrastructure and operations. Successfully completespersonnel qualification standards (PQS) training Provides technicalexpertiseandassistanceasrequired Buildscircuits inan onlinedatabase network management tool, performscircuit audits, andassistsin special projectsasrequired.  Respondsquickly, usingCyrusOneproceduresandemergency operating procedures to data center facility emergencies Regularly inspectsfacility,equipment, safetyroutesand grounds to check oridentifyany abnormal or unsafe conditions or faults Troubleshoots,evaluatesand recommendssystem upgradesas needed Ordersparts and supplies for maintenance and repairs Schedules,supervisesand coordinateswith vendors andtradecontractors to ensure work isin accordance withthe agreedCyrusOneprocesses, procedures, and standardsduring equipmentandsystems maintenance Escalatesissues to facility management appropriately andtimely Providesandrecommendsimprovementsto the operations and maintenance program on an on-going basis Be willingto work on a shift schedulein 365/24/7 critical facility, which may include nights and holidays Utilizescomputerized tooling, in a controlledbuildingenvironment tooperate systems,monitoralerting systems, centralize communications,and respond to system faults and outages Minimum Requirements: Demonstrated desire to provide the highest levels of customer service Cheerful and enthusiastic attitude Strong verbal and written communication skills Good problem solving, decision-making skills Strong PC skills including word processing and spreadsheets Ability to learn quickly and develop new product skills independently Ability to manage multiple projects and shifting workloads in a fast-paced environment Knowledge of reflectance, length and decibel loss within test equipment Knowledge of Visio, AutoCad a plus Knowledge of ITIL framework and service level standards a plus Willingness to adjust hours as required by the business to include being onsite for extended hours during emergency situations such as hurricane Education & Experience: Journeyman level skills in electrical, mechanical, HVAC/R disciplines. These skills maybe acquired by obtaining an associate’s degree or in an electrical or HVAC/R training program or from working in a technical facility maintenance position supporting data center operations. 7 to 10 years working in Tier 2, Tier 3 or Tier 4 Data Center(s) or experience in operations & maintenance and/or building engineering roles. Knowledge of network copper and fiber termination methods Knowledge of ITIL framework and service level standards a plus Familiarity and knowledge of Work Order Control procedures and Computerized Maintenance Management Systems. Experienced with subcontractor and vendor contract management. Experienced with managing key performance indicators as provided by Assistant or Chief Engineer. Experienced with capacity planning and reporting. Able to use hand tools, test equipment, and be knowledgeable of maintenance shop practices, with experience at the Journeyman level for Electrical and Mechanical Equipment and systems Able to respond to equipment alarms, troubleshoot systems through graphic user interfaces on equipment and systems, and understand system operations adequately to be able stabilize system operations while specialized OEM technicians are called to the site. Must be able to use personal computers, with emphasis on Microsoft Word®, Excel® programs. Knowledge of Visio, AutoCad a plus Location: 9400 Asphalt Dr, Fort Worth, TX 76179CyrusOne is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status.CyrusOne provides reasonable accommodation for qualified individuals with disabilities in accordance with the Americans with Disabilities Act (ADA) and any other state or local laws. We will respond to requests for reasonable accommodations to assist you in applying for positions at CyrusOne, or to submit a resume.Welcome to the CyrusOne Career Portal! A great opportunity awaits you so don't delay, apply today!CyrusOne may use artificial intelligence to assess how your application matches the job requirements. The final hiring decision is always made by our team. You may opt out of AI screening without affecting your candidacy. For additional details on opting out, or our AI Recruiting Policy click here .CyrusOne is committed to working with and providing reasonable accommodation to individuals with physical and mental disabilities.If you need special assistance or an accommodation while seeking employment, please email or call: 806-589-0141. We will make a determination on your request for reasonable accommodation on a case-by-case basis.CyrusOne is proud to be recognized as a Top Work Place by USA Today. Celebrated for our company culture, CyrusOne stands out for its commitment to core values such as community, agility, respect, an enjoyable workplace, ethics, and exceptional service. This accolade reflects CyrusOne’s dedication to creating an engaging, respectful, and growth-oriented environment, underpinned by integrity, which not only enhances customer satisfaction but also contributes to the company’s overall success.CyrusOne is a leading global data center developer and operator specializing in delivering state-of-the-art digital infrastructure solutions. With more than 50 high-performance mission-critical facilities worldwide, the Company ensures the continued operation of digital infrastructure for nearly 1,000 customers, including approximately 200 Fortune 1000 companies.CyrusOne’s leading global platform of hybrid-cloud and multi-cloud deployments offers customers colocation, hyperscale, and build-to-suit environments, which help enhance the strategic connections of their essential data infrastructures and support the achievement of sustainability goals. CyrusOne data centers offer world-class flexibility, enabling clients to modernize, simplify, and rapidly respond to changing demands. Combining exceptional financial strength, a broad global footprint, and continued investment in key digital gateway markets, CyrusOne provides the world’s largest companies with long-term stability and strategic advantage at scale. For more information, please visit cyrusone.com (.All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status.The law requires CyrusOne to post a notice describing the Federal laws prohibiting job discrimination. For information regarding your legal rights and protections, please click on the following link: Know Your Rights (CyrusOne will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay. Please see the Pay Transparency Nondiscrimination Provision (for more information.As a Federal Contractor, CyrusOne is required to participate in the E-Verify Program to confirm eligibility to work in the United States. For information please click on the following link: E-Verify. (

Created: 2026-03-04