Customer Service Specialist / Expeditor

Summary/Objective Grill Service Team Member will be the face and support of the S Grill. This position will provide exceptional and accurate guest service to the S Grill. Duties and Responsibilities Answering S Grill phone, taking accurate orders. Ensure accurate orders over phone, walk ins, platforms. Deliver outstanding guest service Follow through on all guest orders, questions, requests and resolve concerns as needed Follow and comply with all applicable procedures and regulations, including Weights and Measures, FDA, health and sanitation, Department of Labor, ADA, HAACP, OSHA and safe work practices. Sanitize all equipment in a safe and proper manner Report equipment issues to Store Leadership Keep all cases and shelves clean, well-stocked and properly rotated Replenish order guides, menus as needed Leadership may assign other duties, not listed here. Knowledge, skills and abilities Ability to work independently and meet deadlines Ability to prioritize tasks Ability to handle stressful situations Values diversity Ability to perform physical requirements of position Proper handling of knives and cutting equipment Ability to work well with others Strong verbal and written communication Ability to inspect product for quality and freshness Able to work flexible schedule based on needs of store including nights, weekends and holidays Qualifications 2+ years or more experience in a deli and or bakery department Guest Service focused Food Handler permit Working Conditions Walking, standing, bending and stooping for 8-10 hours a day Push, pull up to 50lbs Mental and physical dexterity Ability to climb ladders Iteration of duties Ability to taste, smell, feel and visually inspect food Unassisted lifting up to 50lbs or more Work in varying temperatures

Created: 2026-03-04