PATIENT ACCESS SERVICE REP, FCP - WEST BEND PATIENT ...

Patient Access Service Representative Discover. Achieve. Succeed. Location: US:WI:WEST BEND at our CP-WEST BEND HEALTH CENTER facility. This job is ON-SITE. FTE: 0.200000 Standard Hours: 8.00 Shift: Shift 1 Shift Details: One week is Saturday 745-415 and the other week is Sunday 745-415 Job Summary: The Patient Access Service Representative (PASR) delivers an exceptional patient experience for "front of house"/patient facing needs. Proactively greets patients and visitors and creates a helpful, positive, welcoming and friendly patient experience. Provides outstanding customer service both in person and on the phone. Experience Description: A minimum of one year of experience as a receptionist/assistant or work in a customer service field is required. Previous experience in a healthcare setting preferred but not necessary. Education Description: High School diploma or equivalent is preferred. Special Skills Description: Effective communication skills, oral and written required. Ability to multi-task. Strong proactive organizational skills a must. Must have excellent customer service skills. Must be proficient in Microsoft Outlook, Excel and Word. Knowledge of medical terminology and EpicCare is preferred. Perks & Benefits at Froedtert Health Froedtert Health Offers a variety of perks & benefits to staff, depending on your role you may be eligible for the following: Paid time off Growth opportunity- Career Pathways & Career Tuition Assistance, CEU opportunities Academic Partnership with the Medical College of Wisconsin Referral bonuses Retirement plan - 403b Medical, Dental, Vision, Life Insurance, Short & Long Term Disability, Free Workplace Clinics Employee Assistance Programs, Adoption Assistance, Healthy Contributions, Care@Work, Moving Assistance, Discounts on gym memberships, travel and other work life benefits available

Created: 2026-03-04