Learning Management System Administrator

What youll be doing: The LMS Administrator is responsible for the day-to-day management, optimization, and scalability of the Learning Management System (Docebo). This role ensures a seamless learner experience, reliable system performance, accurate data, and meaningful insights that support onboarding, compliance, and leadership development across the organization. The LMS Administrator partners closely with the Learning & Development team and key stakeholders to maintain high-quality learning operations and continuously improve the learning ecosystem. No two days are the same, but a day in the life might include: System Administration Manage user accounts, roles, and permissions while maintaining accurate learner and system data. Oversee LMS integrations with UKG and other business systems, as needed. Monitor system performance, troubleshoot technical issues, and coordinate with LMS vendor support when required. Ensure system stability, security, and data integrity. Content & Learning Plan Management Upload, organize, and maintain courses, learning plans, and certifications within the LMS. Test xAPI packages to ensure proper functionality and tracking. Maintain version control and enforce consistent naming conventions, tagging, and accessibility standards. Create and update course, learning plan, and asset thumbnails to support a clear and engaging learner experience. Reporting & Insights Create and distribute reports and dashboards related to course completions, adoption, and learner engagement. Track learning metrics that support onboarding, compliance, and leadership development programs. Analyze learning data to provide insights and recommendations based on learning data to support workforce development and compliance needs. Learner Experience & Support Serve as the first point of contact for learners and managers with LMS-related questions or issues. Maintain a learner Help Center, including self-service resources and guides. Train employees and managers on how to use the LMS effectively. Collect user feedback and recommend enhancements to improve usability and overall learner experience. Collaboration & Governance Partner with Learning & Development team members to test, launch, and support new learning content and initiatives. Maintain system documentation, workflows, and LMS best practices. Identify opportunities to automate, streamline, or enhance LMS processes to improve efficiency and scalability. What youll bring to the team: Bachelors degree in Education, Information Technology, or a related field (preferred) Proven experience as an LMS Administrator or in a similar learning technology role, with hands-on experience managing Learning Management Systems. Strong technical aptitude, including familiarity with LMS platforms (e.g., Docebo, Inkling, Canvas) and e-learning standards such as SCORM, AICC, and xAPI. Demonstrated troubleshooting and problem-solving skills related to LMS functionality, integrations, and user support. Proficiency in Microsoft Excel, including sorting, filtering, and basic analysis of LMS data for reporting and insights. Ability to analyze learning data and identify trends across completion, engagement, and adoption metrics to inform recommendations and improvements. High attention to detail with strong organizational and time-management skills, able to manage multiple priorities in a fast-paced environment. Clear and effective communication skills, with the ability to support and train users across varying technical skill levels. COMPETENCIES Technical Proficiency Analytical Thinking Project Management Reporting Analytics Communication TRAVEL REQUIREMENTS This position does not require travel; although may have some locally within the workday as needed. A little bit about us: Founded in 2011 and proudly headquartered in Miami, El Car Wash is Floridas #1 express car wash and were just getting started. At EL, were not just washing cars. Were transforming the car wash experience. With state-of-the-art technology, eco-friendly practices, and an unmatched customer experience, El Car Wash is setting a whole new standard. Our unlimited wash programs, customer-first amenities, and innovative services make us a destination, not just a stop. At El Car Wash, our people drive our success. Were passionate about creating a fantastic work environment, empowering neurodivergent individuals, supporting our Veterans, and giving back to the communities we call home. From partnerships with the Florida Panthers and Detroit Lions, to collaborations with Baptist Health, AdventHealth, and Zoo Miami, were committed to making a difference- both on and off the road. Join a team that's fast-growing, community-driven, and committed to excellence. Your career is about to shine! El Car Wash is an Equal Opportunity Employer

Created: 2026-03-04