Admitting Representative, Emergency Department- Part ...

Admitting Representative The Admitting Representative is ONSITE at Ojai Community Memorial Hospital in Ojai, CA. Provides excellent customer service to all individuals. Perform accurate registration, arrival, and check-in functions upon a patient presenting themselves for service. Collect all necessary patient, demographic, and insurance information/documentation to ensure a patient is completely registered within the patient registration systems. Obtain all necessary patient signatures and information at time of arrival. Escalates any advanced or complex registrations to a more experienced team member. Perform real-time insurance eligibility and benefits verification for unscheduled/walk-in patients, when necessary. Verifies insurance benefits; explain financial requirements to the patient or patient representative and collects any outstanding patient portion prior to or at the point of service. Perform collections and cashiering functions and refer patients to Financial Counseling where appropriate. Ensure that all activities related to hospital collection activities meet department requirements. Some holiday and weekend work when needed. Serve as preceptors/trainers to orientee. Serve as a mentor to new associates and assist in new employee orientation. Performs other duties as assigned. 12-hour shifts ONSITE at Ojai Community Memorial Hospital in Ojai, CA - Night Shift Friday's 1900 with rotating weekends, on call, and holidays. High School Diploma or equivalent (GED) 0-2 prior relevant experience in a medical/clinical/dental/hospital setting OR customer service setting. One (1) year Patient Access experience Data Entry experience Familiar with health plans/insurance Bilingual in English and Spanish The annual salary range for this position is $38,000.00-$63,000.00. Compensation decisions depend on a wide range of factors, including but not limited to skill sets, experience and training, security clearances, licensure and certifications, and other business and organizational needs. Guidehouse offers a comprehensive, total rewards package that includes competitive compensation and a flexible benefits package that reflects our commitment to creating a diverse and supportive workplace. Benefits include: Medical, Rx, Dental & Vision Insurance Personal and Family Sick Time & Company Paid Holidays Position may be eligible for a discretionary variable incentive bonus Parental Leave 401(k) Retirement Plan Basic Life & Supplemental Life Health Savings Account, Dental/Vision & Dependent Care Flexible Spending Accounts Short-Term & Long-Term Disability Tuition Reimbursement, Personal Development & Learning Opportunities Skills Development & Certifications Employee Referral Program Corporate Sponsored Events & Community Outreach Emergency Back-Up Childcare Program Guidehouse is an Equal Opportunity EmployerProtected Veterans, Individuals with Disabilities or any other basis protected by law, ordinance, or regulation. Guidehouse will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of applicable law or ordinance including the Fair Chance Ordinance of Los Angeles and San Francisco.

Created: 2026-03-04