Billing & Revenue Operations Manager

Billing & Revenue Operations Manager Location: Houston, TX (2950 N Loop W, Suite 800, Houston, TX 77092) Schedule: In-office 45 days per week Travel: Memphis, TN 2x per month for the first 34 months Denver, CO 1x per month for the first 34 months After six months: approximately every other month Company: State Systems, Inc. About the Role Join a leader in life safety as our Billing & Revenue Operations Manager, where you'll oversee all billing and accounts receivable processes, strengthen financial workflow efficiencies, and ensure the accuracy and integrity of revenue-related activities across the organization. In this role, you'll shape the billing function from a strategic perspectiveestablishing SOPs, optimizing processes, enforcing compliance standards, and driving timely, precise invoicing for construction, service, and commercial accounts. This position is ideal for an experienced billing leader ready to bring structure, elevate performance, and build a best-in-class revenue operation across a multi-state footprint. What You'll Do Leadership & Department Oversight Lead the billing and AR function, setting clear expectations, standards, and priorities. Develop, implement, and refine standard operating procedures (SOPs) to ensure accuracy, efficiency, and consistency. Strengthen internal controls related to billing, collections, and AR workflows. Build a culture of accountability, continuous improvement, and operational excellence. Billing & Technical Responsibilities Oversee all construction, service, and commercial billing, ensuring timely and compliant invoicing. Ensure billing aligns with contracts, job-cost documentation, and project requirements. Direct AR activities, including customer outreach, account reconciliation, and basic collections. Track, analyze, and report on weekly and monthly KPIs related to billing accuracy, invoice timeliness, AR aging, cash flow, and collection performance. Prepare KPI dashboards and performance summaries for leadership review. Identify process gaps and implement improvements to streamline revenue operations. Communication & Cross-Functional Support Collaborate with Project Managers, Service Managers, Sales, and Finance to resolve discrepancies and improve billing accuracy. Serve as a key partner in ERP usage and data quality for all billing-related modules. Communicate priorities, issues, and workflow needs clearly and proactively across departments. What We're Looking For Bachelor's degree in Accounting or related field required. CPA not required, but a plus. 10+ years of billing experience, including construction, commercial, or service environments. 510 years managing billing and AR teams. Strong project/progress billing experience required. Proven success creating, implementing, and maintaining SOPs. Strong analytical, reporting, and KPI-driven performance management skills. Experience with collections processes and customer account resolution. Exceptional communication, leadership, and organizational abilities. Ability to work at a computer for extended periods. Ability to work on-site in Houston 45 days per week and travel as required. Compensation & Benefits Salary: $85,000 $100,000 annually Job Type: Full-time, MondayFriday Benefits We Offer: 401(k) & 401(k) matching Health, dental, and vision insurance Life and voluntary insurance options Employee Assistance Program Flexible Spending & Health Savings Accounts Paid time off & holiday pay Professional development assistance Referral program Opportunities for advancement Accident, critical illness & hospital indemnity benefits Wellness benefits Biweekly pay Company Overview State Systems is a privately owned total protection company based in Memphis, TN, with locations in Memphis; North Little Rock, AR; Lowell, AR; Middle Tennessee; Huntsville, AL; Tupelo, MS; and Houston, TX. For decades, we have embodied a mission of protecting life and property by providing industry-leading fire protection, low-voltage systems, cleaning services, and technology solutions. Our administrative, technical, and project teams deliver superior service backed by extensive training, certifications, and a relentless commitment to quality. Whether it's a stand-alone project or a fully integrated system, customers trust State Systems for reliability, expertise, and integrity. Join a Leader in Life Safety If you're ready to elevate the billing function, own performance metrics, and play a key role in the financial success of a growing organization, we want to hear from you. Apply today and grow with a company that values leadership, accuracy, and operational excellence.

Created: 2026-03-04