Senior Payroll Coordinator

Senior Payroll Coordinator The Senior Payroll Coordinator plays a critical, front-line role within the payroll team, supporting accurate and timely payroll operations for a complex, multi-state organization. This position partners closely with and reports to the Lead Payroll Administrator, serving as a trusted resource for day-to-day payroll processing, reporting, and employee support. The Senior Payroll Coordinator is also fully cross-trained to serve as a backup to the Payroll Tax & Compliance Specialist, ensuring continuity, compliance, and service excellence. Success in this role requires strong payroll expertise, advanced attention to detail, and a high level of professionalism and confidentiality. Key Responsibilities: Payroll Processing & Completion: Process, review, and complete bi-weekly and monthly payrolls, including regular, off-cycle, manual, and correction payrolls, ensuring accuracy and timeliness. Payroll Data Management: Enter, validate, and maintain payroll data such as commissions, bonuses, incentives, reimbursements, pay rates, tax withholdings, direct deposits, and labor cost allocations. Payroll Reporting & Analysis: Prepare and analyze bi-weekly, monthly, quarterly, and ad hoc payroll reports, including Excel-based reconciliations, audits, and variance analyses. Timekeeping & Compliance Audits: Audit timesheets and payroll transactions to ensure compliance with company policies and applicable federal, state, and local wage and hour laws. Employee Lifecycle Payroll Support: Review, process, and proof payroll records related to new hires, job changes, and terminations, including preparation and documentation of final pay. Garnishments & Withholding Orders: Administer income withholding orders and garnishments, ensuring accurate setup, calculations, payments, compliance, and record retention. Retirement Plan Payroll Administration: Support 401(k) payroll activities, including contribution transmittals, loan changes, participant updates, and coordination with external providers. Payroll System & Employee Support: Provide payroll system support to employees and managers, including assistance with timekeeping, time-off entries, and resolution of payroll-related inquiries. Regulatory & Statistical Reporting: Prepare and submit required payroll-related filings and reports, including multi-work state reports and Bureau of Labor Statistics (BLS) submissions. Payroll Records Management: Maintain payroll documentation through accurate scanning, electronic filing, secure storage, and proper record retention practices. Payroll Tax Backup Support: Serve as backup to the Payroll Tax & Compliance Specialist by assisting with tax account setup, agency communications, reconciliations, filings, and W-2 audits. Workers' Compensation Payroll Support: Support workers' compensation payroll data setup, quarterly reporting, premium payments, and annual audit preparation. Continual payroll education and webinars. Demonstrate integrity and leadership. Ideal Candidate Qualifications: Demonstrated knowledge of federal, state, and local pay laws and tax management required; recent payroll experience supporting a multi-state employer required. Proficiency with web-based payroll systems and payroll report creation and formatting, with intermediate to advanced Excel skills. Proven ability to manage multiple priorities with strong time management and organizational skills while handling highly confidential information, maintaining accuracy, and meeting tight deadlines. Strong verbal and written communication skills with the ability to effectively partner with employees, managers, and executives. Commitment to ongoing payroll education and continuous professional development. College degree in business, accounting, or a related field preferred but not required; three years of payroll experience related to the essential functions required; FPC designation strongly preferred. Experience with Workday or similar human capital management systems preferred; system-specific experience not required, training will be provided. What We Offer: Competitive salaries and bonus potential Company-paid health insurance Paid holidays, vacations, and sick time 401K with employer match Professional growth and career progression opportunities Respectful culture and work/family life balance Community service commitment Supportive teammates and a rewarding work environment What to Expect (Application Process): 30-Minute Phone Screen, Online Assessments, and Interview(s) Salary Range: The expected pay range for this position is $25.00 to $27.00 per year, depending on experience, relevant skills, and geographic location. Insurance Office of America is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Created: 2026-03-04