Technical Operations Analyst

1. Professional Development & Cloud Engineering Growth (Primary Focus)This role is designed as a formal cloud engineering development pathway.The candidate will:Work toward achieving at least one industry-recognized AWS certification aligned to TDG strategic workstreams, such as:AWS Certified DevOps EngineerAWS Certified Solutions ArchitectAWS Certified Machine Learning / AI SpecialtyAWS Certified Cloud Practitioner (initial step if needed)AWS FinOps-related certifications or cost-optimization tracksSupport TDG engineers in:Proof-of-concept (PoC) developmentSandbox testingCloud environment experimentationTechnical documentationDocument their learning journey and technical progression to create a repeatable:Cloud Engineer Development BlueprintTraining roadmapCertification itineraryRecommended tools, labs, and timelinesThis blueprint will be used to enable and accelerate future TDG cloud engineers.Gradually transition into hands-on cloud engineering responsibilities based on demonstrated readiness.2. Project & Delivery SupportAttend client and internal project meetings as permitted by client.Document meeting notes, action items, and follow-ups.Track deliverables, risks, and dependencies.Support project leads with delivery coordination.Maintain organized project documentation repositories.3. Internal Technical Operations & Engineering CoordinationLead scheduling and coordination of engineering and technical meetings.Develop and distribute meeting agendas.Capture engineering discussions, decisions, issues, and risks.Maintain records of architectural discussions and technical direction.Help ensure engineering teams remain organized and aligned.4. Process, Documentation & Organizational DevelopmentCreate, refine, and implement company processes, SOPs, and policies.Support standardization across TDG DevSecOps and cloud workstreams.Build and maintain internal knowledge repositories.Document best practices, workflows, and operational procedures.Identify opportunities to improve operational efficiency.5. AI-Powered Audio Visual Marketplace SupportTDG is developing an AI-powered Audio Visual Marketplace platform. The candidate will support this strategic initiative by:Attending product, engineering, and strategy meetings.Documenting product requirements, feature discussions, and decisions.Maintaining requirement traceability and functional documentation.Support the technical standup of the cloud environments for hosting the solution.Supporting user acceptance testing (UAT) and feature validation.Assisting with platform testing and documenting bugs, issues, and feedback.Helping ensure platform functionality aligns with business and technical objectives.This provides exposure to AI-enabled platforms, product development, and system design.6. General Operations SupportProvide operational and administrative support across TDG initiatives.Assist leadership and engineering teams as needed.Perform other duties as assigned in support of TDGs growth.QualificationsRequiredBachelors degree (or pursuing) in:Computer ScienceInformation TechnologyEngineeringBusinessor related fieldStrong organizational and documentation skillsStrong written and verbal communication skillsHighly motivated and eager to build a cloud engineering careerAbility to manage multiple prioritiesStrong attention to detailPreferredBasic knowledge of AWS or cloud computingFamiliarity with Agile / Scrum environmentsExposure to DevSecOps conceptsFamiliarity with Jira, Confluence, or similar toolsCareer Growth PathThis role is structured as a formal Cloud Engineer development track.Successful candidates will:Earn AWS certification(s)Gain hands-on cloud experienceBuild internal TDG engineering enablement assetsTransition into a Cloud Engineer role within TDGWhy Join The Diallo GroupTDG is a growing cloud and AI consulting firm supporting federal and commercial clients. This role provides a unique opportunity to:Enter the cloud engineering fieldWork alongside experienced engineersSupport cutting-edge AI platform developmentHelp shape TDGs internal engineering programsAccelerate your cloud career recblid 3d189mo28kte6ojc0dnbrr370yyzyg

Created: 2026-03-04