Patient Service Specialist

OverviewP atient Service SpecialistPosition will serve as a part time PSS with the ability for full time hours if needed to cover for an illness or vacation of a full time PSS in Benton or another of our Southern Illinois clinics. Person will work out of their home oracle in Benton with the opportunity to cover in other clinics.Location:1104 W. Main Street, Benton, IL 62812Position Type: Part TimeSchedule: Monday 2pm-6pm, Wednesday 7am-12pm, Friday 1pm-6pmCompensation:$16.50 - $17.50/hour - based on experienceWhen patients enter our outpatient physical therapy center,we want them to have an exceptional experience - starting at the front desk. That's where you come in. As a patient service specialist, you'll manage both the patient side and business side of our center. Don't underestimate the impact you can make on every patient's care experience, even before they leave the waiting room.Check out the video below for additional insight into the work of our Patient Service Specialists!Responsibilities Greet and register patients and provide information about what to expect during their visit and information about their next appointment as they check out Schedule patient appointments in person and via phone Regular communication with parties such as attorney offices, insurance companies and translation companies, market operational leaders and business development team Collect co-pays from patients, manage payer approvals and conduct insurance authorizations and verifications QualificationsMinimum Qualifications: High School Diploma or GED required Preferred Qualifications: 1 Year of Front Desk Experience 1 Year of Medical Office Experience Physical Requirements: Ability to walk, stand, bend, and reach consistently throughout a work day/shift Appropriate manual dexterity to enable typing (including10-key) throughout a work day/shift Ability to lift up to 25lbs, safely, from ground to waist using proper body mechanics Ability to carry office supplies up to 10lbs Visual acuity (near and distant) sufficient to maintain accurate records, recognize people and understand written direction Ability to speak and hear sufficiently to understand and give directions Additional DataGo Anywhere with Us! 1900 centers in 39 states offering internal movementEqual Opportunity Employer/including Disabled/VeteransApply for this job (Share this jobJob ID 358521Experience (Years) 0Category Administrative - Administrative ServicesStreet Address 1104 West Main StMin USD $16.50/Hr.Max USD $17.50/Hr.

Created: 2026-03-04