Claims Specialist

Russell Tobin's client is hiring a Claims Processor in Mason, OH Employment Type: Contract Location: Training Onsite, Hybrid post-training Mason, OH 45040 Schedule: 8am-5pm Pay rate: $15-$17.85/hr Responsibilities: Processing - Efficiently and accurately processes standard claims or adjustments Consistently achieves key internals with respect to production, cycle time, and quality May participate on non-complex special claims projects initiatives, including network efforts Understands and quickly operationalizes processing changes resulting from new plans, benefit designs. Drive client satisfaction - Works with supervisor and co-workers to provide strong customer service and communication with key customer interfaces that include Account Managers, Operations, Information Systems, Client Representatives and leadership team Drives Key Performance Indications - Consistently meets or exceeds agreed upon performance standards in both productivity and accuracy Proactively works with supervisor to develop self-remediation plan when standards are not being met Requirements: High school diploma or equivalent required 0-1 years of claims processing/data entry experience. Knowledge of PCs and spreadsheet applications Data entry and claims processing knowledge Has a working knowledge of interface systems that includes various claims systems e.g Metastorm, Exclaim and EyeNet Some basic working knowledge of software programs, specifically Excel and Access Understand third-party benefits and administration Strong customer service focus Ability to work well under pressure and multi-task Benefits that Russell Tobin offers: Russell Tobin offers eligible employees comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance, and hospital indemnity), a 401(k)-retirement savings, life & disability insurance, an employee assistance program, identity theft protection, legal support, auto and home insurance, pet insurance, and employee discounts with some preferred vendors.

Created: 2026-03-04