Customer Service Associate

Customer Service Associate Our client, located in DeKalb, is seeking a Customer Service Associate to join their team on a Furst-to-Hire basis. The ideal candidate will have strong customer service experience and be able to work in a fast-paced environment with a high volume of orders and data entry. Hours: 9am to 5pm Pay: $18-$22/hour DOE Customer Service Associate Responsibilities: Provide product information, production scheduling and shipping information to customers Coordinate with production to determine shipping schedule Interface with outbound freight companies to ensure seamless delivery of products Compile and distribute sales reports Assist with the return material authorization (RMA) process for customer-returned products Customer Service Associate Requirements: Associates degree preferred Experience performing transactions in an ERP environment preferred Proficiency with Microsoft Office (Outlook, Excel, Word) Exceptional interpersonal skills, including strong verbal and written communication Strong organizational and critical thinking skills Self-motivated with the ability to exhibit confidence and professionalism when dealing with external parties Please apply here or contact Courtney at 815-229-7810.

Created: 2026-03-04