Reverse Logistics Analyst

CORE ROLES & RESPONSIBILITIES Arrange return in a timely fashion to meet customer scheduled pick up dates Plan and schedule using the most efficient and cost-effective delivery methods; Truckload, Less Than Truckload, and Parcel Provide world class customer service to internal and external customers Monitor RAs to ensure it is compliant with return policy BOL management to confirm load was received in full File claim to carriers or business partners in the event of shortages or lost product Report root cause for increase return load time and provide solution Work in liaison with warehousing, transportation and customer to resolve RA discrepancies Report all aging RA (Return Authorization) root cause and actions weekly to Management Research customer chargebacks and deductions that relate to open RAs not received Identify return reason by responsible party REQUIREMENTS: Bachelors Degree Must have strong analytic skills Must have a drivers license & be able to travel to other states At least 2-3 years of load planning or logistics experience is desired Strong MS Office skills (Excel, PowerPoint, Word) WMS and TMS skills are plus

Created: 2026-03-04