Resident Field Service Representative
Water Technologies - East Chicago, IN
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Job DescriptionThe Field Service Representative role at Veolia Water Technologies & Solutions involves providingoperations and maintenance expertise on water treatment systems across various industries. Thisposition is critical for ensuring the optimal performance of technologies such as media filtration,softening, reverse osmosis, and more. The representative will be responsible for troubleshooting,conducting maintenance, and performing analytical testing to meet customer needs and contractspecifications.• Safety & Environmental stewardship mindset● Ability to clearly follow recommended maintenance plans, work independently or in acollaborative team environment● Comfort working in an industrial (largely outdoor) setting● Good attention to detail● Demonstrated ability to perform analytical, mechanical and electrical hands-on tasks andtroubleshooting● Carry out mechanical, electrical, and controls preventative maintenance andtroubleshooting on equipment such as valves, air compressors, ejectors, process pumps,blowers, and instrumentation.● Consult with customer management and operation teams.● Maintain inventory of spare parts and adequate supply of chemicals and replacementparts.● Create and maintain site paperwork, and provide customers with detailed technicalsummaries of work performed.● Carry out mechanical, electrical, and controls preventative maintenance andtroubleshooting on equipment such as valves, air compressors, ejectors, process pumps,blowers, and instrumentation.● Consult with customer management and operation teams.● Ensure contract compliance of volume and quality specifications● Perform analytical testing such as turbidity, hardness, chlorine, pH, CO2, O2, SDI, TOC,and other site-specific testing requirements.● Assist in providing service activities including parts refurbishment, maintenance,calibration of equipment, inspection, repair, performance testing, customercommunications, project assessment and execution, and telephone customer support● Have the ability to work schedules that will fluctuate based on customer and businessneeds / demands● Perform diagnostics testing, repairs, test and calibration routines on the instruments,and complete all required paperwork● Collect payment information and generate shipping and billing paperwork● Provide extensive equipment support and general hardware and software support● Ensure compliance with all aspects of safety on the job, including the operation andmaintenance of an assigned company vehicle (if applicable) and comply with all VeoliaEnvironmental, Health and Safety (EHS) policies● Other duties as assigned● Demonstrated ability to work independently and remotely with project teams.● Strong technical, mathematical and customer service skills● General knowledge of electrical equipment, water chemistry and safety● Vision, manual dexterity and coordination sufficient to service instruments and handleelectrical equipment● Ability to learn applicable company procedures within a reasonable time from start ofemployment● Computer proficiency with a minimum of word processing and spreadsheets, and basicdata base knowledge● Ability to use ordinary hand tools, calibrated tools, and analytical instrumentation, aswell as chemically aggressive fluids, such as acids and bases● Strong verbal and written communication skills● Self-motivated, with the ability to drive projects to completion with minimal oversight,while demonstrating significant problem solving ability with an unfailing dedication todeadlines and commitmentsCompensation - The salary range is tied to the market for similarly benchmarked roles. The range is not an absolute, but a guide, and offers will be based on the individual candidate’s knowledge, skills, experience, and market conditions, as well as internal peer equity. Depending upon all the preceding considerations for the final selected individual candidate, the offer may be lower or higher than the stated range: $24-$33 hourly.At Veolia, we realize diverse teams make smarter decisions, deliver better results, and build strongercommunities. We’re an organization that champions diversity and inclusion at every rung of the ladderand are proud to be an equal opportunity workplace. Because our people are our greatest assets, wealso offer competitive compensation and benefits that include:● Compensation - The salary range is tied to the market for similarly benchmarked roles. The range isnot an absolute, but a guide, and offers will be based on the individual candidate’s knowledge, skills,experience, and market conditions, as well as internal peer equity. Depending upon all the precedingconsiderations for the final selected individual candidate, the offer may be lower or higher than thestated range:● Medical, Dental, & Vision Insurance Starting Day 1!● Life Insurance● Paid Time Off● Paid Holidays● Parental Leave● 401(k) Plan - 3% default contribution plus matching!● Flexible Spending & Health Saving Accounts● AD&D Insurance● Disability Insurance● Tuition ReimbursementDisclaimer: The salary, other compensation, and benefits information is accurate as of the date of thisposting. The Company reserves the right to modify this information at any time, subject to applicablelaw.Applicants are required to be eligible to lawfully work in the U.S. immediately; employer will notsponsor applicants for U.S. work authorization (e.g. H-1B visa) for this opportunityVeolia does not accept unsolicited resumes from external recruiting firms. All vendors must have acurrent and fully executed MSA on file before submitting candidates. Any unsolicited resumes andcandidate profiles will be deemed the property of Veolia, and no fee will be due. Qualifications: QualificationsHigh School Diploma / GED / Home School Certification OR international equivalent 2+ years’experience of service/maintenance or equivalent in an industrial environment.Valid Driver’s LicensePreferred (if applicable):● Bachelor or Associates Degree in Science/Engineering (STEM) or technical certificate inInstrumentationAdditional Information● Regular requirement to reach with hands and arms, below and above shoulder height● Regular requirement to stand, sit, stoop, kneel, crouch, or crawl● Regularly lift and/or move up to 30 pounds. Frequently lift and/or move up to 50 pounds● Regularly work around machines, electrical, chemicals, unprotected heightsThe job description is not designed to capture all the employee’s responsibilities but is intended to capture essential functionsof the role. Responsibilities may change over time and may be assigned at any time.Work at customer sites where instruments may be in difficult to reach spaces requiring using aladder to reach, working in close/cramped/small spacesAbilityBenefits• Competitive pay and opportunity for advancement.• Paid training.• Great benefits including retirement plans.• Recognition for hard work and achievements.• Opportunity for new challenges.• Strong leadership team.,• An organization that gives back.As an inclusive company, Veolia is committed to diversity and gives equal consideration to all applications, without discrimination.
Created: 2026-03-07