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HR Business Partner

Baystate Health - Springfield, MA

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Job Description

Human Resources Business Partner Location: 280 Chestnut St; Springfield MA Hybrid after training completed; 3 days minimum onsite. Schedule: Fulltime; 40hrs; Monday-Friday; Dayshift Acts as a business partner and consultant to the assigned division/entity, work with management to develop and support business strategies. As primary human resource professional for all staff and managers, insure the timely provision of a full range of human resources services. Consult with clients on human resource issues, resolving operating issues through established policies and procedures. Enlist HR content experts as needed to address unique needs and issues with policy or other implications. Collaborates with other HR professionals across the health system to insure consistency of HR philosophy and standards. Keep Human Resources Sr. Leadership apprised of critical operating and climate issues to insure HR strategies are linked to the business objectives. Job Responsibilities: 1) Selection: Coordinate the selection of candidates for new and vacant positions with the Recruitment Consultant for the division being served and the management of that division. Conduct exit interviews, compile data and assess any implications for future hires and retention strategies and report to manager and appropriate HR leadership and teams. 2) Employee Relations: Support HR programs that promote good employee relations and improve the quality of employee work life. Work with Division Management to identify and anticipate potential employee relations issues. Identify appropriate responses. Counsel managers in handling individual situations and employee disputes, the disciplinary action process and employee development plans. Meet with employees seeking information, career counseling, and mediation of issues between managers and employees. Investigate a variety of employee complaints, including sexual harassment, employee disputes, and concerns. This must be done making sure Division Management is kept informed with regard to the issues. 3) Compensation: Working with Division Management to assess departmental compensation issues. Handle routine matters and facilitate interactions with specialist staff to ensure equity and that compensation goals are met. Insure that program goals are communicated and understood by all business unit staff. Insure that job descriptions are kept up to date by management; review descriptions for content and appropriate format. 4) Performance Management: Link performance planning to the strategies of the business unit. Consult with appraisers in setting performance expectations, developing performance appraisals, addressing employee performance. Coordinate Performance Management administration for assigned business unit. Ensure consistency and equity in process, including reviewing appraisals for completion and quality, supporting documentation, signatures and follow-up on employee comments as appropriate. 5) Training/Development: Identify business unit training and staff development needs. Enlist and coordinate specialist staff to insure that training needs are met. 6) Policy Administration: Train and coach managers in policy administration to insure equitable treatment of employees. Introduce new and changed policies. Assess situations against policy/guidelines and interpret their application, soliciting expertise of others as appropriate, and advise management on appropriate actions. 7) Compliance: Provide information that assists managers and employees in understanding applicable laws, regulations and policies. Identify areas of potential non-compliance and work with clients to ensure corrective action is taken, educating clients in the rationale for regulations. Is knowledgeable of EEO/AAP regulations and related BHS goals and strategies. Keep apprised of new laws, HR issues, methodologies and philosophies and their application to BH. 8) Human Resource Transactions and Record Keeping: Provide guidance to managers and employees in completing changes to employee and position data, benefits and related information. 9) Human Resources Communications: Insure that management and employees understand HR products and programs, and convey the organization's values, goals and strategic imperatives. Reinforce HR and corporate messages. Conduct informational meetings as needed. Keep HR Sr. Leadership, professional staff and Division Management apprised of HR issues and concerns of the business unit. 10) In some offices may provide coverage for one or more HR offices. In the absence of the HR Operations staff may provide customer service coverage for the offices including answering phones and attending to walk-in traffic. Required Work Experience: 1) Three (3) years of HR experience demonstrating knowledge of all functional areas of Human Resources Preferred Work Experience: 1) None Listed Skills and Competencies: 1) Basic understanding of HR functions, practices, policies, employment law and regulations Education: Bachelors Degree (Required) Certifications: SPHR - Senior Professional Human Resources Equal Employment Opportunity Employer

Created: 2026-03-04

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