Client Relationship Representative

About Us Were a dog-loving team focused on providing exceptional care and building long-lasting relationships with both our clients and local businesses. As we continue to grow, were looking for a motivated, friendly representative to support our client outreach and partnership efforts.About the Role This position is ideal for someone who enjoys talking with people, staying organized, and helping guide potential clients through the onboarding process. Youll be the friendly point of contact for new leadsanswering questions, scheduling meet & greets, following up after visits, and helping clients feel confident about joining our community.No prior experience is required we will provide full training. This role also offers hands-on exposure to community outreach and local business partnerships. Key ResponsibilitiesContact and follow up with new leads via phone, email, and messaging platformsSchedule and coordinate meet & greet / initial visitsShare clear, friendly information about our facility, services, and membershipsFollow up after meet & greets to encourage enrollmentCheck in with clients who havent returned since their initial visitAssist with signing clients up for membershipsHelp support and grow partnerships with local businesses and ambassadorsKeep accurate notes and follow-up recordsWork closely with our front desk and leadership teamWhat Were Looking ForFriendly, professional communication skillsComfort speaking with people by phone and emailOrganized, dependable, and detail-orientedWillingness to learn no prior experience requiredPositive attitude and strong follow-throughInterest in customer service, sales, and community outreachLove for dogs is a plus recblid ivsl0nj4rq1kscmb8jelpc0ytjw32y

Created: 2026-03-04