Clinical Unit Clerk - Day shift
University of Maryland Medical System - Towson, MD
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Clinical Unit Clerk The Clinical Unit Clerk is a member of the multidisciplinary health care team, that delivers quality patient care and acts as a conduit of communication in the nursing station regarding all unit patient care activities to ensure efficient coordination of the unit activities. Exhibits good organizational, time management and teamwork skills, which contribute to the management and efficient operation of the unit. Attends staff meetings and completes mandatory in-services, requirements and competency evaluations on time. Compliance: Understands regulatory requirements with regard to compliance and all other laws and regulations that apply to the organizational operations (e.g. Code of Conduct) and how these regulations apply to the individual's role/ department/ unit. Proactive in addressing compliance issues; reporting through appropriate channels such as supervisor, chain of command and Ethics Point. Completes mandatory introductory and ongoing training within the specified timeframes. Maintains current knowledge in present areas of responsibility (i.e., self education, attends ongoing educational programs). Works collaboratively and supports efforts of team members. Demonstrates exceptional customer service and interacts effectively with physicians, patients, residents, visitors, staff and the broader health care community. Expectations CLERICAL SUPPORT: Follows written instructions accurately and in a timely manner. Patients: gathers preoperatives studies, charts, outside studies and related information for patient and places correctly in charts. Reviews patients charts for completeness. Prepares and enters all departmental patient charges when applicable. Updates administrative data screen on all patients daily. Accurately assembles admission and discharge charts. Readies patient medical record for transfer to a different institution. Prepares 'death' charts accurately. Files: Maintains orderliness of files and the nursing station. Prepares admission packets to meet the demands of the unit. Checks charts daily and adds needed/extra forms. Files forms, loose medical records and printed reports daily. Thins medical records appropriately according to Medical Records Department guidelines. Places medical record forms and other documentation in the appropriate section of the patient's chart, properly labeled with patient identification and ensures chart remains in proper order throughout the course of patients stay. Inventory: monitors supply inventory, completes requisitions for supplies, forms, equipment or services. Performs non-emergency equipment checks and notifies proper personnel of malfunctions. Appropriately utilizes bar code system, label and pneumatic tube system. COORDINATION OF UNIT ACTIVITIES: Communications: Maintains and updates communication resources, e.g. anesthesia, house physician, phone numbers and pagers. Updates RN and CNA names and assigned beepers in system. Maintains inventory, distribution and maintenance of all beebers and vocera as delegated. Knows how to manage chart in the event of fire. Reports alarms to appropriate person. Follows unit standard emergency protocols. Utilizes bedboard/bedtracking system to update potential admission, discharge, and patient transfers. Notifies Transport Resource Center with all patient deaths as delegated. Forwards patient's mail appropriately after discharge. Nursing Support: Communicates any problems, concerns or issues promptly to the nurse and follows unit standard emergency protocols. STAT orders communicated to the RN immediately. TRANSCRIPTION AND CLINICAL SUPPORT: Accurately performs transcription of physician orders and maintains forms within the department which contributes to patient safety and accuracy of treatments. Maintains up to date forms in department and discards outdated forms, responsible for current practice forms. Orders tests, procedures, equipment and supplies according to physician orders. Transcribes physician orders accurately. Completes the flagging of verbal orders upon transcription and on all discharge charts. Scans copy of orders to pharmacy Education: High School Diploma or GED (Required) Vocational / Technical Degree: Business, Health Care related studies. (Preferred) Certification / Licensure / Registration Not Applicable No Certification and Licensure Requirements required or preferred Experience: Skills 2 - 4 years Prior Clinical Unit Clerk experience (Preferred) Knowledge of medical terminology (Preferred) Required Skills: Strong Verbal Communications Skills, Strong Written Communications Skills, Excellent Interpersonal Skills, General Clerical Skills, Basic Computer Skills, Strong Customer Services Skills
Created: 2026-03-04