Branch Operations Coordinator

Job Full Description We are seeking a dedicated Branch Operations Coordinator to join our client in Madison, WI. This multifaceted role includes essential warehouse responsibilities as well as customer service duties when required. Our ideal candidate is reliable and ready to contribute to operations. If you're looking for a rewarding opportunity to grow your skills in a supportive environment, we would love to hear from you! Responsibilities: Pick, pack, stage, and load customer orders. Receive inventory and inspect products for damage, stock products to bin locations, exp. dates. Follow shipping and receiving standard operating procedures (SOP) for both paperwork and electronic systems processes. Assist the Branch Manager in executing warehouse standards of safety, maintenance, and cleanliness. Properly enter bids, quotes, and orders for customers, managers, and outside sales personnel. Take telephone sales and provide information services for customers and outside sales personnel. Restock, clean, and organize shelves in the showroom. Follow the proper opening and closing procedures. Balance cash drawer at the end of the shift. Carry out other duties and responsibilities as may be assigned or required. Ensure the facility is kept clean, safe, and orderly. Communicate personally with customers to ensure customer satisfaction. The ability to load and unload materials on/off delivery trucks; ability to receive materials in the warehouse. Be able to fill in at the branch when branch manager is gone or work at other branches to support PTO schedules. Qualifications High School diploma or equivalent Minimum of 2 years of warehouse or fulfillment experience 1-3 years of experience in a customer service environment Able to perform basic math and reading comprehension. Must be able to regularly lift up to 75 lbs. Previous forklift experience a plus Pay: $23 - $25/hr, depending on experience Hours: Full time, M - F, 7:30am - 4:30pm Benefits: 401(k) 401(k) 3% Match 401(k) matching Dental insurance Employee discount Health insurance Life insurance Paid time off Retirement plan Vision insurance Interested candidates can apply many ways: Call or text 608-663-1940 to start your virtual application and speak with a Recruiting Specialist Submit online application or download our Express Pros app and submit application there Send resumes to Madison West (Fitchburg), WI 3236 2980 Cahill Main Suite 106 Fitchburg, WI 53711

Created: 2026-03-04