Assistant Supervisor, Guest Arrival (Seasonal, Sesame ...

SEASONAL POSITION Join us at Sesame Place and help bring joy, excitement, and lasting memories to people from around the world. We're seeking enthusiastic, dedicated, and hard-working individuals to become our Ambassadors. Come and play an important part on our incredible team today! What you will get to do: As an Assistant Supervisor for Guest Arrival, you'll help lead and inspire a team to deliver great guest experiences from the get-go. You'll model and perform the highest standards of service as you foster a positive atmosphere for everyone you come into contact with. Get ready to help us show our best right when guests first show up! You will: Supervise, train, and counsel Ambassadors Perform the job duties you're supervising in Guest Arrival areas such as: Parking Lot Ticketing Turnstiles Reservation Check-In Area Track labor, including daily scheduling and break management Oversee opening and closing procedures Maintain a clean and safe environment for all team members, guests, and animals Develop team members through training, feedback and coaching Ensure compliance with all relevant regulations and policies Create and maintain team rotation grid Respond to guest and team member needs Report project status to Supervisors and Managers Ensure strict adherence to all cash handling procedures What it takes to succeed: During peak season, at least 4 days of unrestricted availability with one day being a weekend day, and availability to work holidays During the off season, at least 3 days of unrestricted availability with one day being a weekend day, and availability to work holidays At least 18 years old Valid state driver's license Ability to complete CPR/AED training/certification Ability to be certified on all attractions Outstanding communication, public speaking, problem solving and interpersonal skills Ability to remain calm and professional during challenging situations Computer proficiency with MS Office Comfortable working outdoors, around water and at heights up to 350 ft. Previous cash handling experience and ability to work multiple selling systems Ability to train on and use protective gear Flexibility in working varied hours Related Bachelor's degree preferred Previous leadership experience highly desirable Availability: This is a seasonal role During the peak season, must have 5 days of unrestricted availability, to include the weekends You must be able to work varied schedules, including nights, weekends, and holidays The Sesame Place season runs from March 2026 through Labor Day 2026, with onboarding and all required training to be completed prior to the start of the season. Hours my fluctuate based on business need; may be scheduled up to 40 hours weekly. Compensation: 17.50 per hour Starting Base Pay: The perks of the position: Ambassadors will enjoy a fun, fast-paced environment, and great teammates, as well as: FREE park admission Discounts on park admission tickets and passes for family and friends Park discounts on food, merchandise, etc. Scholarship opportunities Exclusive employee events and giveaways EEO Employer: SEAWORLD PARKS & ENTERTAINMENT IS AN EQUAL OPPORTUNITY EMPLOYER. ALL APPLICANTS WILL BE CONSIDERED WITHOUT REGARD TO AGE, RACE, COLOR, RELIGION, SEX, NATIONAL ORIGIN, SEXUAL ORIENTATION, PREGNANCY, GENDER IDENTITY OR EXPRESSION, DISABILITY OR COVERED VETERAN STATUS.

Created: 2026-03-04