Camps on Campus Communications and Support Coordinator

Position Information General Information Position Number STMP15 Working Title Camps on Campus Communications and Support Coordinator Division Academic Affairs Department School of Professional Studies Work Unit SPS-Prg Mgmt & Summer Work Location Main Campus Vacancy Open To All Candidates Position Designation Non-Student Temporary Employment Type Temporary - Full-time Hours per week Up to 40 hours per week based on operational needs Work Schedule Two part-time positions are available. • Monday-Friday, 7:30 a.m. - 1:00 p.m. • Monday-Friday, 12:30 p.m. - 5:30 p.m. Applicants should indicate in their cover letter which shift they are interested in, or if they are open to either shift. Additional hours may be required on occasion based on operational needs. Required to attend mandatory training on Saturday, May 30, 2026 Pay Rate $18.00 Minimum Experience/Education Bachelor's degree from an accredited university Strong written and verbal communication skills Experience in customer service, camp programs, or educational settings Proficiency in Microsoft Office, Google Workspace, and social media platforms Exceptional organizational skills and attention to detail Ability to work collaboratively in a fast-paced environment Demonstrated experience in effective communication with parents and families Proficiency in conflict resolution strategies For new applicants: 2 professional references from a past or current employer Valid driver's license - required to pass an online van certification test and a road test Ability to pass a criminal background check- required to complete Youth Protection Training prior to starting assignment Must be available for mandatory orientation training (paid) prior to camp season on Saturday, May 30th, 2026 Departmental Preferred Experience, Skills, Training/Education: Positive and proactive attitude Creative problem-solving skills Ability to address questions or issues related to Camps on Camps scheduling, participation, safety, or program logistics with professionalism and discretion. Duties and ResponsibilitiesCommunications: Serve as the main point of contact for parent/guardian inquiries via phone, email, and in person. Draft and distribute newsletters, announcements, and updates to families and staff. Maintain a positive and professional tone in all communications, promoting the camp's values and mission. Monitor and manage camp social media accounts, capturing highlights and engaging the camp community. Operational Support: Assist with daily attendance tracking. Support scheduling and coordination of camp activities as needed. Promote the safety of campers throughout the day, including safe transportation, potentially utilizing a 15-passenger van for designated locations as an emergency chaperone. Customer Service: Address parent and staff concerns promptly and effectively, escalating issues as needed to the Associate Directors or Camp Director. (behavioral, safety, illness, emergencies) Provide information about camp programs, schedules, and policies to families. Establish and maintain communication with on-campus and off-campus partners and vendors for camp field trips, space requirements, and special activities. Collaborate with the enrollment management team to support customers with account support. Other Work/Responsibilities Must be physically capable of lifting objects and campers for loading into vans and car seats, dealing with possible injuries, or assisting campers with disabilities Ability to independently use stairs for safe evacuation during emergencies Drive a 15-passenger van as needed for transporting campers to offsite field trips and across campus. This requires van driving certification with UNC Charlotte. Capable of lifting up to 50 lbs. and working outdoors in the heat during assigned shifts throughout the 8-week period Necessary Licenses or Certifications Valid drivers license Proposed Hire Date 05/30/2026 Contact InformationExpected Length of Assignment 2 months Posting Open Date 01/20/2026 Posting Close DateSpecial Notes to Applicants This position is required to pass a written and vehicle road test in order to drive a university 15-passenger van Please include 2 references in which both must be from a current or previous supervisor Please ensure your full range of knowledge, skills, abilities, experience, and education are listed on your application. Do not write 'see resume' on your application when completing the job duties section. Temporary staff employees are ineligible to receive benefits (leave, health coverage, State service credit, etc.). They are, however, covered by Worker's Compensation provisions. However, any non-permanent employee hired to work 30 or more hours per week for three months or more (cumulative of all positions, and not designated as variable hour worker), must be offered the chance to enroll in the High Deductible Health Plan, within 30 days of their eligibility. Any non-permanent employee hired to work less than 30 hours per week (cumulative of all positions or designated as variable hour worker - i.e. student workers) are measured during designated measurement periods. If they average 30 or more hours per week over a designated measurement period, they will be offered the chance to enroll in the High Deductible Health Plan and will be notified of instructions. Special Notes Regarding Eligibility for the High Deductible Health Plan Temporary hourly workers (eligibility based on FTE, duration of more than 30 days) FTE .75+ (cumulative of all jobs) or measured full-time, offered the high deductible health insurance Temporary salaried workers (regardless of the FTE, duration of more than 30 days) Reported as full-time & offered the high deductible health insurance

Created: 2026-03-04