Deposit Operations Specialist - Hatch Bank

Hybrid Position - Corporate Office - San Diego, CA or Conshohocken, PA The Operations Specialist will support the Loan and Deposit Operations team through the successful execution of the Fintech lending strategy set forth for Hatch Bank. This cross-functional position will be exposed to many facets of operations including program reconcilement, GL balancing, ACH and Wire audits, tracking of weekly and month-end network settlement processing, and other critical functions as needs evolve. The ideal candidate will be flexible with strong interpersonal skills as developing strong working relationships with members from the compliance, accounting, and technology teams will be critical to support new and existing fintech relationships. JOB DUTIES AND RESPONSIBILITIES: Assist clients on various digital platforms supported by the Bank, including, but not limited to, online and mobile banking, mobile deposit, lockbox, wire transfers, ACH transfers, and credit cards. Ensures regulatory compliance, and is responsible for analysis, solution-oriented recommendations, and planning to meet the business needs of the organization. Review daily reports to ensure accuracy and compliance with policies, procedures, and regulatory guidelines. Participates in testing and implementation of software upgrades and enhancements including developing / performing test scenarios, analyzing / reviewing test results and approving process and procedure changes Assist with developing and conducting internal audits / quality control reviews of accounts, money movement, and review of daily teller journals. Work with other Bank employees to resolve client requests and discrepancies related to deposit operations. Research and analyze problems and provide resolutions in a timely manner. Work closely with internal and external partners to ensure that dependencies are known and planned for and that protocols are in place to ensure continuous uninterrupted support, including from critical third parties. Ensuring the completion of the daily deposit and credit operation functions (e.g., auto-payment functionality and handling, ACH funding and check processing, returned mail, exceptions, bill payment processing, dormant account monitoring and escheatment, statement rendering, garnishments, account research requests, account reviews and corrections, chargebacks). Assist manager to prepare for audits and examinations and work on other special projects as needed. Performs other duties as needed PHYSICAL AND SENSORY REQUIREMENTS: Prolonged periods sitting at a desk and working on a computer. POTENITAL ON-THE-JOB-RISKS: None identified. EDUCATION, TRAINING AND EXPERIENCE: High School Diploma or GED required 3+ years of experience in credit card industry, banking, or financial services Technical Knowledge and Skills Ability to prioritize competing tasks Self-driven and detail oriented Excellent written and verbal communication and interpersonal skills Ability to work successfully with wide variety of people in a team environment Advanced computer skills in Microsoft Office (i.e. Word, Excel and Outlook) Strong analytical skills Experience with third-party fintech relationships and/ or core processor relationship management Knowledge of Bank Secrecy Act, Patriot Act, OFAC rules, NACHA procedures and deposit regulations, including Regulations CC, DD, E, and Z. Specific knowledge of back office deposit processing; and Treasury Management or Digital Banking experience also helpful. Pay Range: Hatch Bank demonstrates fair, competitive, and market-based compensation for our employees. The compensation for this role includes an hourly rate of $26.44 to $38.46 as well as eligibility for other bonus programs. The pay range may vary based on factors including but not limited to knowledge, skills, experience, and work location. We offer a competitive benefits plan including but not limited to Health, Dental, Vision, Life, Disability, 401K, Paid Time off, other ancillary benefits based on position Hatch Bank provides equal employment opportunity without regard to race, color, creed, sex (including pregnancy), age, gender, (including gender nonconformity and status as a transgender or transsexual individual), physical or mental disability, religion, national origin, genetics, marital status, veteran's status, ancestry, citizenship, sexual orientation, or other characteristics protected by applicable law. This policy applies to all areas of employment, including, without limitation, recruitment, hiring, training and development, promotion, transfer, termination, compensation, benefits, and all other conditions and privileges of employment in accordance with applicable federal, state and local laws. Hatch Bank is an Equal Opportunity Employer. If you have a disability and need an accommodation to complete the application process, please email Firstrust Bank Human Resources Department HResources@. Include your full name, best way to reach you, and the accommodation needed to assist with the application process. Firstrust provides reasonable accommodations so that disabled individuals may participate in the application and selection process. Please state your reasonable accommodation request for assistance in your message. Only reasonable accommodation requests related to applying for a specific position within Firstrust will be reviewed at the email address and phone number supplied. Please advise Firstrust of any accommodation you require to express an interest in a specific opening by emailing or calling: reasonableaccomdations@ or 215-728-8265.

Created: 2026-03-04