Enterprise Applications Manager - Tech Ops (SAP)

Sumitomo Pharma Co., Ltd. is a leading global pharmaceutical company headquartered in Japan, with operations in the U.S., dedicated to meeting patient needs in oncology, urology, women's health, rare diseases, cell & gene therapies, and CNS. With a robust range of marketed products and an expansive pipeline of investigational assets, we are committed to advancing discovery, research, and development to bring innovative therapies to patients in a timely manner. Position Overview We are on the lookout for a dynamic and experienced SAP S/4HANA Solution and Functional Manager to spearhead our digital transformation initiatives across essential Technical Operations and Supply Chain processes. This critical role will ensure the integrated, compliant operation of our core business functions—from Production to Delivery, Intercompany, Logistics, and Customer and Patient integration scenarios. The ideal candidate will take ownership of the complete design, configuration, integration, and validation of SAP S/4HANA solutions while adhering to global pharmaceutical GxP and regulatory standards. This is an exciting opportunity for a seasoned SAP professional to significantly enhance our operational efficiency and audit preparedness. Key Responsibilities Production-to-Delivery & Core Functional Leadership Take charge of process analysis, design, configuration, and implementation of SAP S/4HANA solutions throughout the value chain, emphasizing: Order-to-Delivery (SD/LE): Oversee Sales Order processing, intercompany transactions, delivery processing, and Billing and Invoicing. Logistics Execution (LE): Manage shipment planning, transportation, and trade compliance. Production Planning (PP): Ensure the integration of Production Orders with material planning and execution. Extended Warehouse Management (EWM): Supervise inventory and warehouse operations related to finished goods and raw materials. Module Configuration: Acquire expertise in configuring SAP S/4HANA modules (SD, LE, PP, EWM) tailored to intricate pharmaceutical business processes, including batch management, quality inspection, and serialization. Functional Design: Create comprehensive functional designs, configuration documents, and technical specifications for enhancements and complex business scenarios. Enterprise Integration Management Salesforce Integration: Develop and sustain compliant, robust integrations between SAP S/4HANA and the Salesforce platform, ensuring accurate data transfer for customer orders and financial reconciliation. CGTO Integration: Design and implement seamless integrations between SAP S/4HANA and Cell and Gene Therapy Operations systems, ensuring complete traceability and compliant data transfer for patient-specific manufacturing and logistics processes. System Architecture: Partner with Enterprise Architects to ensure solutions align with best practices for data integrity and security. GxP Compliance, Validation & Quality Assurance Validation Leadership: Guide and lead validation activities, including the creation of validation protocols (IQ, OQ, PQ) and execution of system validation and User Acceptance Testing (UAT). Regulatory Compliance: Confirm that all SAP S/4HANA configurations and documentation comply with industry standards, including GxP and global data privacy laws. Testing Oversight: Lead the complete testing lifecycle, including participation in Unit Testing (UT) and System Integration Testing (SIT), managing User Acceptance Testing (UAT), and collaborating with the testing team to resolve defects. Leadership, Management & Support Project Execution: Oversee project timelines, budgets, and resources for S/4HANA implementations and enhancements. Post-Implementation Support: Provide advanced operational support, including troubleshooting and complex issue resolution. Training & Documentation: Create and deliver ongoing, role-specific training and Standard Operating Procedures (SOPs) for end-users on new SAP functionalities to ensure compliance and adoption. Core Competencies Management of SAP S/4HANA solutions across business processes focused on production and delivery. End-to-end expertise in design, configuration, and validation of SAP solutions compliant with GxP. Education and Experience Required Skills and Experience: 8+ years of progressive SAP ERP implementation experience, with at least 5 years focused on SAP S/4HANA. Strong functional knowledge in Supply Chain and Tech Ops SAP modules (SD, LE, PP, EWM); familiarity with FI/CO (AR) is essential. Proven experience in the Pharmaceutical or Biotechnology sectors, with deep understanding of GxP and validation requirements. Experience designing integrations between SAP and external systems (middleware experience preferred). Ability to lead and inspire teams through complex project implementations. Outstanding analytical and communication skills, with capacity to communicate complex technical requirements effectively. Preferred Skills: Experience with Salesforce (or other CRM) integrations for Order-to-Cash processes. Knowledge of Cell and Gene Therapy Operations processes and data requirements. Certification in SAP S/4HANA (Sales/Supply Chain or Manufacturing). Familiarity with Agile methodologies (Scrum/Kanban). Experience with SAP Business Technology Platform (BTP) applications or Fiori development. Cloud experience related to SAP hosting or integration (e.g., RISE, AWS, Azure). The base salary range for this role is $125,600 to $157,000, part of a comprehensive rewards package that includes performance-based salary increases, short incentive opportunities, and eligibility for a 401(k) plan, medical, dental, and vision insurance among other benefits. We offer a generous time-off policy, including flexible paid time off, 11 paid holidays, and designated sick leave. Total compensation will be tailored to individual experience and qualifications. Disclaimer: The above statements are meant to describe the general nature and responsibilities of the role. It is not an exhaustive list of all duties required. All personnel may be asked to perform additional tasks as necessary. Compliance: Maintain adherence to all regulatory, legal, and operational guidelines to ensure the highest ethical standards in all activities carried out on behalf of Sumitomo Pharma America (SMPA) and its affiliates. Mental/Physical Requirements: This role requires the ability to manage multiple demands in a fast-paced environment and necessitates strong initiative, independence, and excellent communication skills. Prolonged use of a computer is required. Sumitomo Pharma America (SMPA) is an Equal Employment Opportunity (EEO) employer. Qualified applicants will receive consideration for employment without regard to any characteristic protected by law. Sumitomo Pharma America strives to make its application process accessible to all. For accommodation requests regarding our website or the application process, please contact Sumitomo Pharma America. At Sumitomo Pharma America, our work is guided by our mission, vision, and values, which are closely connected to our company's cultural pillars. Our Mission: To contribute to society through innovative research in healthcare and enhance the quality of life worldwide. Our Vision: For longer and healthier lives, we aim to unlock the future with groundbreaking technology and ideas.

Created: 2026-03-04