Splish Splash Administrative Coordinator

Our story began 75 years ago when the Herschend family discovered wonder deep in an Ozark Mountain cave-and chose to share it with the world. Today, Herschend is the largest family-held themed attractions company, with 49 leading attractions and immersive experiences that reach audiences worldwide. While each brand offers something unique, all are united by a shared purpose: Bringing Families Closer Together by Creating Memories Worth Repeating®. Our passionate hosts make this purpose possible through everyday acts of love and service-what we call Heartspitality®-the intersection of heart and hospitality. As an equal-opportunity employer, we strive to provide environments where every host, guest, and partner feel welcome, valued, and loved. We firmly believe that words and actions matter, which is why all individuals are to be treated equally and with respect. We are currently looking for a: Splish Splash Administrative Coordinator Roles & Responsibilities: Administrative Coordinator The Administrative Coordinator position is a fast-paced customer service job that MUST always have an upbeat and positive attitude toward both internal and external customers. with the ability to answer the phones in a cheerful way with each call. Receptionists answer the main phone number and staff the reception desk in an assigned office or departmental setting. Roles & Responsibilities: Greet all employees or guests that visit the reception area in a friendly manner Provide exceptional customer service to all employees or guests by greeting them with a smile and assisting with their questions or concerns Answer incoming guest calls in a timely and professional manner. Utilize Park communications devices to relay relevant information to Safety, Security, or other team members or leaders Resolve any questions guests or employees may have, or direct them to the appropriate person Represent the Company well internally and externally; convey a professional and positive image of the organization and business affiliates Receive and sign off on deliveries Mail letters and packages, as needed Perform a wide variety of administrative tasks and data entry Utilize general office equipment to perform various administrative tasks Assist with scheduling and timekeeping for assigned hourly employees Enter and receive Purchase Orders into Workday system Keep assigned reception and office areas neat, clean, organized, and sanitary Assist People & Organization (P&O) team with scheduling interviews and attending to employees as they are hired and after Coordinate continual upkeep of uniform distribution and inventory Protect guest belongings; turns in lost and found items immediately Monitor lightning strikes in the area and communicate weather concerns to the appropriate team members and leadership Promptly escalate any maintenance issues, safety hazards, or emergencies to the proper authorities All other duties as assigned by leadership Education & Work Experience: High School diploma, GED, or equivalent; Equivalent work experience will also be considered 1+ years of administrative work experience preferred but not required. Previous phone, customer service, or HR experience a plus Previous amusement park, theme park, or waterpark experience a plus Language: Ability to read, write, and speak fluent English; Spanish or other bilingual language skills are a plus. Requirements: Must be at least 18 years of age to comply with NYS Child Labor Laws Ability to work flexible schedule, including evenings, weekends, and holidays Must have reliable transportation to and from work for your scheduled shift Must possess exceptional customer service skills, with an ability to resolve questions, problems, issues, and concerns in a positive and professional manner Ability to portray a positive, professional attitude Must be proactive, a quick learner, and collaborate well in the workplace Ability to communicate clearly, concisely and persuasively with a wide range of diverse personnel and guests Must be proficient in Microsoft Outlook, Excel, Word, and Power Point. Ability to use office technology and equipment, such as PC, software, and copier Ability to follow direction, multi-task, and work as part of a team as well as independently Pay starting at $20 an hour Physical Requirements: Ability to remain seated for extended periods of time, while using a computer Ability to stand or walk for long periods of time throughout the workday Ability to occasionally stoop, twist, kneel, bend, squat, or reach above shoulders Ability to carry, push, pull, lift, and hold objects weighing 30 pounds or more Ability to consistently use hands to grasp, control, move objects/tools Working Conditions: This role will be primarily based in an office setting with frequent interaction with other outdoor park locations Frequent exposure to the variable outside temperatures, including high heat, cold, direct sun, humidity, dust, rain, snow, ice, and other weather conditions Subject to frequent interruptions, constant repetitive motion, high noise levels, flashing lights, and heavily populated environments Subject to dust, dirt, and cleaning/laundry chemicals Working at Splish Splash is about making people happy! It's about being independent and having fun, making new friends and earning extra money while doing so. As a Splish Splash employee, you can be the smiling face that makes a great first impression for incoming guests, a cook that serves up tasty treats and culinary delights, a lifeguard who soaks up the sun while keeping guests safe, or a ride operator that keeps guests coming back for more thrills! There are many exciting seasonal job opportunities available to take your summer job to new heights! Palace Perks & Benefits: Flexible schedule Ability to cross-train and learn unique skills across various departments Free admission to Splish Splash Invitations to exclusive company-sponsored employee events throughout the season We've got great jobs for people just starting out in the workforce, looking for a second job or staying active after retirement. If you want a fun, flexible job with an innovative company, look no further than Splish Splash. Apply today! Team member benefits: Do not miss the chance to spark your career now!

Created: 2026-03-04