Amazon Lex Connect Engineer

Role: Amazon Lex Connect Engineer Location :San Antonio TX - Experience with automation and scripting (e.g., Terraform, Python) - Knowledge of security and compliance standards (e.g., HIPAA, GDPR) - Strong communication skills with the ability to explain technical concepts to both technical and non-technical audiences - Knowledge of Amazon Connect or Amazon Lex capabilities, benefits, and required deployment skills - Experience incorporating generative AI into the contact center (voice or chat bots, agent assist or next best action) to answer questions or drive self-service experiences, including architecture design, model selection and integration, prompt engineering, and data preparation

Created: 2026-03-04