Mailroom Clerk II
Cumberland Farms - Westborough, MA
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Description: Are you curious about solving complex business challenges for a leading convenience retailer? Do you have a passion for cross functional collaboration? Then you may be the perfect addition to our team! Cumberland Farms is a member of the EG America family of brands. EG America is one of the fastest-growing convenience store retailers in the United States, committed to becoming America's #1 'one-stop' destination. The business has an established pedigree of delivering excellent fuel, grocery and merchandise, and food service. Headquartered in Westborough, Massachusetts, our Company has grown to over 1,500+ locations across the United States employing over 18,000 team members. You can find us operating under the following store banners: Certified Oil, Cumberland Farms, Fastrac, Kwik Shop, Loaf N Jug, Minit Mart, Sprint Food Stores, Tom Thumb, Turkey Hill, and Quik Stop. Our headquarters in Westborough, MA is home to our Store Support Center, Company Warehouse, and Culinary Center. What We Offer: Competitive Wages Work today, get paid tomorrow through our earned wage access programPaid Time Off Medical/Health/Dental Coverage 401K with Company Match Team Member Discounts Tuition Reimbursement Employee Assistance Program Health Savings Account Company Spirit Days Employee recognition and awards And much more! Position Summary: The Mailroom Clerk II position will be well versed and trained in all the mailroom functions in the corporate office and distribution center, including mail, copy center, parcel shipping/receiving and more. They will serve as the team leader for day-to-day operations in the mail room, supporting the Copy Center specialist and entire team. Responsibilities: 1. Prioritize daily workload for the Copy center and work with the team to ensure all duties are accomplished in a timely manner. 2. Support and back up in all aspects of the copy center from printing to shipping. 3. Restock Printing Supplies 4. Main POC for the Mail room team, answering emails and talking to customers about their various printing and shipping needs. 5. Assist with administrative duties such as ordering and invoicing as assigned by supervisor 6. Understanding of Parcel Shipping/Receiving Programs 7. Operate MS Office and Email systems 8. Assists with maintaining the hall copiers and supporting the corporate office in printer supply needs. 9. May perform filing duties in conjunction with specific customer requests. 10. Delivers completed jobs to pre-determined customer locations within and outside of the site 11. Perform duties related to the shipping and/or receiving of materials in a mailroom type environment 12. Uses shrink-wrap machine, paper cutter, hole driller, bindery equipment, jogger, tape machine, stackers, electric stapler and scales in completion of various jobs contracted. 13. Uses all copier equipment, calculator, fax machine, postage meter and some PC 14. Must be able to perform the essential functions of this position with or without reasonable accommodation Requirements: Minimum Education: HS Diploma or GED Preferred Education: Trade school Minimum Experience: 1-2 years of experience in a mailroom environment. Preferred Experience: 2 years of experience in a mailroom environment. Licenses/Certifications: N/A Soft Skills/Competencies: Excellent oral and written communication skills Strong Presentation Skills Ability to foster team work and build collaborative relationships Strong interpersonal skills Proficient in Microsoft Office Suite Other Requirements:Travel: No travel required Hours & Conditions: Typically, Monday - Friday, 8+ hour days in office and distribution center setting. Exposure to noise, dirt, dust, ink, temperature fluctuations Physical Requirements: Sitting / standing at computer for long periods of time. Ability to maneuver, carry, push, pull and lift up to 50 lbs. Regular lifting above shoulder level necessary. Frequent bending, twisting and stooping, ability to complete repetitive tasks, load and push/pull carts throughout the facility Additional Info: At EG America, it's important that our employees reflect the world we live in and the communities we serve. We celebrate our differences, so your unique background and skillset could bring a wonderful new perspective to our team. If you have a passion for delivering exceptional results, thrive in a fast-paced corporate environment, and bring experience in business management or related areas, we'd love to meet you - even if you don't meet every single requirement. Consistent with Massachusetts Pay Transparency Law, we're sharing the base salary range for this position. Final pay within this range will be based on your skills, experience, and qualifications. Base pay represents just one part of our total rewards approach. We're proud to offer a variety of financial and non-financial benefits that invest in your overall growth, well-being, and career journey.
Created: 2026-03-04