IT Project Manager

Job DescriptionThe Department of Public Health’s Information Technology (Health IT) Division is responsible formaintaining and improving the Department’s IT infrastructure and systems. This position works withcolleagues and department management to identify and define problems, issues, and opportunitiesto improve efficiency and effectiveness through IT initiatives.Reporting directly to the IT Solutions Manager for the Philadelphia Department of Public Health(PDPH), this technical project management position will be charged with managing a wide variety ofIT projects as well as growing the maturity of project management practice in Health IT. The ProjectManager will manage technology-related projects, coordinate IT involvement in larger projects, andprovide business analysis and IT-related guidance to groups within PDPH.Essential FunctionsBusiness Analysis and Consulting§ Work with stakeholders in PDPH to assess needs and develop project/solution requirements§ Work with stakeholders and resources in PDPH, the Office of Innovation and Technology(OIT), and throughout the City as needed to determine and recommend best-fit solutions§ Assist in making determinations regarding developing projects in-house, via OIT, or throughone of the City’s various procurement methods§ Ensure compatibility and consistency with existing architectural and enterprise standardsCommunication and Collaboration§ Coordinate Health IT’s participation in larger projects and programs§ Develop and execute communication plans for technology changes and implementations§ Proactively communicate and coordinate with stakeholders, project participants, leadership,and affected clients via in person or virtual meetings, writing, telephone calls, etc.§ Maintain strong, collegial, and effective working relationships with associates, Departmentalofficials, outside consultants, and vendors§ With direction from IT leadership, create project management tools and systems in Health IT,and provide coaching and training in project management best practicesProject Management§ Develop proposals including scope, requirements, costs, cost/benefit analyses, projectedtimelines, benefits, risks, business cases, and resource needs for approval and feedback§ Lead the planning and implementation of assigned projects; develop project plans; facilitatethe definition and management of project scope, goals, milestones, schedules, anddeliverables; assemble and coordinate project team; manage project budgets; define contractdeliverables and achieve targeted outcomes.§ Understand project purpose, technology components, and interactions with other systemsand clients, as well as the role and function of each team member§ Consult with clients, staff, and stakeholders to resolve issues; organize, facilitate, andparticipate in meetings of stakeholder groups to identify needs and build consensus andcollaboration; assist in clarifying expected outcomes and managing expectations; providedirection and support to project team§ Work with staff and stakeholders to correct deficiencies and monitor work performed tomeet agreed upon goals and objectives§ Report progress, concerns, emerging risks, or issues to appropriate leadership on IToperations and project work, escalating as needed§ Ensure project requirements are achieved on time, with high quality, and within budget§ Create and maintain comprehensive project documentation and meeting notes asappropriate for the project methodology chosen§ Identify ongoing costs and resource needs of maintaining selected solutions includingcomparative analysis of current costs where relevantProfessional§ Uphold IT standards, policies, and procedures while working with leadership to iterativelyadapt these policies with current IT best practices in mind§ Stay abreast of the latest developments in related technologies and project managementOther related duties as assigned Qualifications: Qualifications A Bachelor’s degree from an accredited college or university; coursework in business, IT-relatedfields, public health, and/or other related field preferredMinimum of 2-4 years of experience managing and coordinating projects and processchanges, and/or performing business analysisExperience with any of the following a plus: diverse IT projects, software developmentefforts, IT Change Management process, and/or City of Philadelphia OIT practices andprocessesAny equivalent combination of education and experience determined to be acceptable by theDepartment of Public Health and Human Resources.PMP certification highly desired. Competencies, Knowledge, Skills and Abilities Leadership qualities such as conflict/issue resolutionStrong written and verbal communication skills for multiple audiencesAbility to translate complex technical and specialized business concepts between audiences of different knowledge levelsOrganizing and working effectively with diverse project teams and stakeholder groupsPlanning, organizing, and directing the work activities of team members and outside consultantsPresentation skills, strategic thinking, and high professional ethicsKnowledge of multiple project management methodologies commonly used in IT (e.g., traditional/waterfall, Agile/Scrum, Lean/Kanban, etc.)Fluency and broad general knowledge in multiple IT disciplines, ability to rapidly gain familiarity with new concepts and technologiesCommitment to continuous learning and improvementAbility to work flexibly while maintaining project goals and structure Additional InformationSalary Range: $80,000 - $95,000Salary Range cannot exceed $95,000All applications must include a cover letter. Applications without a cover letter will be considered incomplete.Did you know?● We are a Public Service Loan Forgiveness Program qualified employer : 25% tuition discount program for City employees (and sometimes spouses and dependents as well) in partnership with area colleges and universities● We offer Comprehensive health coverage for employees and their eligible dependents● Our wellness program offers eligibility into the discounted medical plan● Employees receive paid vacation, sick leave, and holidays● Generous retirement savings options are availableThe successful candidate must be a city of Philadelphia resident within six months of hireEffective May 22, 2023, vaccinations are no longer required for new employees that work in non-medical, non-emergency or patient facing positions with the City of Philadelphia. As a result, only employees in positions providing services that are patient-facing medical care (ex: Nurses, doctors, emergency medical personnel), must be fully vaccinated.The City of Philadelphia is an Equal Opportunity employer and does not permit discrimination based on race,ethnicity, color, sex, sexual orientation, gender identity, religion, national origin, ancestry, age, disability, marital status, source of income, familial status, genetic information or domestic or sexual violence victim status. If you believe you were discriminated against, call the Philadelphia Commission on Human Relations at 215-686-4670 or send an email to faqpchr @phila.gov. For more information, go to: Human Relations Website:

Created: 2026-03-04