Service Billing Specialist

Duties/ Responsibilities: Preparing customer invoices Verify service schedule and create next job as required. Emailing invoices out to customers Upload invoices to portals for customers as required. Works closing with Accounting to ensure credit card payments are processed appropriately. Ensure all parts and labor are costed to job appropriately. Keep track of and follow up on invoices not able to currently invoice. Review "In Progress" widget and follow up with technicians/dispatchers as required. Produce Daily "In Progress" job email and distribute to technicians. Prepare monitoring renewal invoices and send to customer. Continuous communication with technicians and dispatchers on job issues Daily communication with Parts Department on parts used/not used on jobs. Other duties as assigned. Requirements: Strong attention to detail Analytical and Problem solving skills Communication Time Management & Organizational Technical proficiency Education/Qualifications: High school diploma or GED 1 -3 years of experience in billing, accounting or related field Minimum 1 year customer service experience Physical Requirements: Prolonged periods of sitting at a desk and working on a computer Must be able to lift up to 15 pounds at times

Created: 2026-03-07