Digital Strategy and Visit Coordinator
University of North Carolina Charlotte - Charlotte, NC
Apply NowJob Description
Digital Strategy and Visit Coordinator Please see Special Instructions for more details. This position is open to UNC Charlotte employees only. If you are not a current employee, your application will not be considered. The finalist will be subject to a Criminal Background Check and/or a Motor Vehicle Report The Search Committee will not contact references without first verifying permission with the finalist. Please ensure your application reflects the knowledge, skills, abilities, and experiences to support your answers to the supplemental questions. Do not write 'see resume' on your application when completing the job duties section. UNC Charlotte Benefits Information: Position InformationGeneral Information Vacancy Open to UNC Charlotte Employees OnlyEmployment Type Time Limited - Full-timeIf time-limited, note appointment end date 06/30/2028Hours per week 40Months per year 12Position Number 004518NC Salary Grade Equivalency NC08Classification Title University Program AssociateWorking Title Digital Strategy and Visit CoordinatorSalary Range $35,589 - $46,680Anticipate Hiring Range $35,589 - $45,000FLSA Status Non ExemptDivision Academic AffairsDepartment College of Engineering (Col)Work Unit College of EngineeringWork Schedule 8:00 am - 5:00 pm; Monday - Friday with occasional evening and weekend hours required in conjunction with recruitment event schedules. Telework arrangements may be approved for digital work with supervisor approval.Primary Purpose of Position The Digital Strategy and Visit Coordinator provides strategic leadership and management for campus visit experiences, the Engineering Ambassador Program, and prospective student-focused digital marketing efforts for the William States Lee College of Engineering. This position integrates high-quality in-person recruitment experiences with targeted digital communication strategies to support enrollment growth, enhance prospective student engagement, and strengthen the College's brand. The role works in close coordination with the Director of Recruitment and the College Director of Communications to ensure consistent messaging, data-informed outreach, and a seamless visitor experience.Minimum Education/Experience Required Minimum Qualifications: Bachelor's degree, or equivalent combination of education and experience. All degrees must be received from appropriately accredited institutions. Note: Some state job postings state you can qualify by an 'equivalent combination of education and experience.' If that language appears above, then you may qualify through EITHER years of education OR years of directly related experience, OR a combination of both.Essential Job Duties Campus Visit and Tour Coordination Serve as coordinator for all College of Engineering campus visit experiences (East Campus Engineering, West Campus Engineering, and Motorsports Engineering Tours), including daily engineering tours and special visit requests. Manage tour scheduling, communication, and prospective student tracking within Slate CRM. Oversee engineering-specific portions of university-wide admissions events (Open House, Admitted Student Days, etc.). Ensure a professional, engaging, and consistent tour experience. Engineering Ambassador Coordination Recruit, train, schedule, and supervise Engineering Student Ambassadors. Develop ambassador training materials and standard operating procedures Coordinate ambassador coverage for tours and recruitment events (Open House, Admitted Students Days, high school group visits) Maintain ambassador communication, performance expectations, and accountability standards. Support ambassador follow-up initiatives (handwritten follow-up letters, dedicated student ambassador email) Digital Strategy- In coordination with the College Director of Communications, Create digital media directed at prospective engineering students Create content that represents engineering student life Create content to promote on-campus events as it pertains to prospective students Ensure all created content aligns with the University brand standards and communication guidelines Other Work ResponsibilitiesDepartmental Preferred Experience, Skills, Training/Education Experience working with high school and college-age students. Experience using digital and social media for event promotion. Excellent skills in creating correspondence. Experience with public speaking and leading groups. Excellent organizational skills. Necessary Licenses or CertificationsWork Location EPICPosting date 02/27/2026Closing date 03/06/2026Proposed Hire Date 03/16/2026Contact InformationSpecial Notes to Applicants This position is open to UNC Charlotte employees only. If you are not a current employee, your application will not be considered. The finalist will be subject to a Criminal Background Check and/or a Motor Vehicle Report The Search Committee will not contact references without first verifying permission with the finalist. Please ensure your application reflects the knowledge, skills, abilities, and experiences to support your answers to the supplemental questions. Do not write 'see resume' on your application when completing the job duties section. UNC Charlotte Benefits Information: Posting Specific Questions Required fields are indicated with an asterisk (). How did you hear about this employment opportunity?UNC Charlotte Website HERC Job Board Inside Higher Education Circa (formerly known as Local JobNetwork) Another Website Agency Referral Advertisement/Publication Personal Referral Other Where did you learn about this posting? (Open Ended Question) Do you have a Bachelor's degree; or equivalent combination of training and experience.Yes - Bachelor's degree or Higher Yes - Associate's degree with at least two years relative experience to the position Yes - High School/GED with at least four years relative experience to the position No This posting is for UNC Charlotte employees only. Are you a current UNC Charlotte, permanent part-time, full-time or temporary employee? Yes No Do you have professional experience working with high school and college age students? If so, please explain your experience. (Open Ended Question) Do you have experience using digital and social media for event promotion? Please explain: (Open Ended Question) Applicant Documents Required DocumentsResume / Curriculum Vitae Cover Letter / Letter of Interest Contact Information for References Optional Documents
Created: 2026-03-04