• Demonstrate technical experience. • Relevant engineering certifications focusing on audio-visual and conference room equipment such as Microsoft Surface HUB and PolyCom. • CTS Certification. • Implementing audio-visual solutions for conference rooms and situation rooms. • Supporting Teams and Zoom collaboration technologies. • Troubleshooting skills. • Project management. • Vendor management. • Familiarity with ITIL principles. • Service-Now • Must have excellent oral and written communication skills.