Onsite HOA Assistant Community Association Manager (...

RealManage Elevated Onsite is a division of RealManage, a company that specializes in the management of community associations with onsite staff. Our mission is to provide the best possible lifestyle HOA management services to our partner communities by encompassing the Best People, Best Technology, and Best Service reputation of RealManage and its CiraConnect division. The RealManage Elevated Onsite professional staff has decades of experience managing age-restricted communities, luxury high-rise condominiums, co-ops, urban mixed-use, and large-scale single-family developments with complex amenities. Our focus is on customer service and lifestyle for the residents and the boards we serve- ensuring that the community receives the finest management in the industry. RealManage Elevated Onsite is a values-based company with the following values as our guiding principles: Integrity: we always do the right thing. Respect: for our customers, employees and company; mutual respect is the cornerstone for every RealManage relationship. Selflessness: more than teamwork; we are part of something special and much larger than any of us. Personal Relationships: we are a professional services company; people do business with people they like. Always Improving: never satisfied, always learning, and always growing; one is either getting worse or getting better...never staying the same. At RealManage, we are always getting better. Join RealManage Elevated Onsite fast-growing team where energy, teamwork, innovation, and contribution are highly valued. Each branch proudly serves a diverse mix of single-family, townhome, and condominium communities. These community associations are of all sizes, from small communities to large, master-planned communities. RealManage has earned the prestigious Certified™ recognition from Great Place to Work®, a global authority on workplace culture, employee experience, and leadership excellence. This accolade is a testament to the positive feedback from our employees about their RealManage experience. Responsibilities Supervise concierge team and ensure coverage for call outs, additional coverage or open roles. Receives and responds to incoming calls from homeowners, board members and vendors that the concierge team escalates to the ACAM, and follow through on various requests, while maintaining records of those interactions in CiraNet. Prepares and assists General Manager with monthly board meeting notice distribution, agenda creation and board package material preparation. Attend board meetings and annual membership meetings to assist the general manager in meeting facilitation, Zoom call set up, managing the meeting chat, note follow up tasks and projects from the meeting discussion and record meeting minutes. Produce and track letters based on the site inspections for homeowner violations of association rules. Maintain violation log, both active and resolved. Track expiration dates on all vendor contracts and solicit bids for renewal, renew the agreements with current vendors if requested and/or assist the bid packet preparation. Ensure that all agreements are fully executed and documented in CiraNet. Review and code accounts payable queue daily. Prepare and fulfill the New Board Member Packet(s) within two (2) working days of the annual members meeting. Maintain and update the corporate records in accordance with association operation, governing document requirements and company expectations for CiraNet document updates. Manage the volunteer process and maintain a data file of volunteers for each committee and manage committee requests. Assist the general manager with researching resident requests, document request for DVPR records requests, securing locations and dates for meetings. Proofread all community correspondence and distribute resident communications. Other work-related tasks as needed. Disclaimer This description is not intended to be an exhaustive list of duties. The employee may perform other duties as assigned to meet the ongoing needs of the organization. Reasonable accommodations may be made to enable qualified individuals to perform the essential functions of this position. Minimum of two (2) year in Homeowner Association (HOA) & Condo Association (COA) Management (portfolio or onsite management team) experience required Active LCAM for the state of FL is required. Strong interpersonal, supervisory and customer service skills are required. Able to set priorities, plan, organize, and delegate effectively. Strong written and verbal communication skills. Must have command of the English language both written and verbal. Ability to work effectively under time constraints and deadlines. Ability to read, understand, and explain financial statements including balance sheets, income statements and general ledger. Associate's degree in business or a field related is preferred. Physical Requirements Ability to sit for prolonged periods at a desk and work on a computer. Ability to occasionally stand, walk, bend, or reach as needed. Ability to lift or move objects up to 10-15 pounds (e.g., files, office supplies). Manual dexterity to operate a computer keyboard, mouse, telephone, and other office equipment. Visual acuity to read printed materials, spreadsheets, and computer screens. Hearing and speech ability to communicate effectively in person, by phone, and in virtual meetings. Ability to work in a standard office environment with moderate noise levels. Ability to work a standard schedule, with occasional extended hours as required. Pay and Benefits $ 60,000 to $65,000, depending on education and experience. Benefits include Medical Insurance - Company will pay the premium for Employee Only Tier on the HSA plan Dental Insurance Vision Insurance Life and Disability Insurance HSA (Required High-Deductible Medical Plan to be eligible) FSA account for health-related expenses FSA account for dependent care expenses Education Reimbursement for industry related classes 401K match after 1 year Employee Assistance Program (EAP) 9 paid holidays and 2 floating holidays EEO & Values Statement RealManage is a values based, equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Created: 2026-03-04