Mobile Medical Support Specialist

Job Title Join our dynamic team as a Mobile Medical Support Specialist, where you will assist healthcare professionals in various settings such as audiology, optometry, podiatry care, and behavioral health. Your primary duties will include maintaining accurate clinical records, caring for medical equipment, and providing essential support to healthcare providers. Responsibilities Provide prompt and courteous assistance to healthcare providers. Prepare patient charts before each visit to ensure all information is current. Maintain accurate clinical records and medical history during patient visits using electronic medical records (EMR). Ensure the integrity and confidentiality of all documentation. Complete end-of-visit reports on the same day and share them with management. Communicate effectively with branch office staff to optimize schedules and reporting. Coordinate patient flow during facility visits, which may include assisting with wheelchairs and removing shoes or socks as needed. Generate daily production reports and provide them to the manager promptly after visits. Accurately post charges to the appropriate provider in a timely manner. Work in a medical office environment provided by the facility. Care for and clean medical equipment after each visit. Monitor and maintain medical supplies inventory, placing orders as needed. Prepare resources efficiently to minimize waste. Perform preventive maintenance on medical equipment according to manufacturer's guidelines. Ensure the service area is cleaned up and maintained after each visit. Demonstrate exceptional customer service skills while multitasking and being detail-oriented. Possess a strong understanding of medical terminology. Create a positive experience for all patients. Engage in effective communication with patients, family members, providers, and staff. Document patient inquiries and responses in the EMR in a timely manner. Travel up to 100% of the time to assigned medical facilities. Comply with all components of the compliance program, including reporting any suspected violations. Maintain confidentiality of all information, adhering to HIPAA, OSHA, and PHI guidelines. Adapt positively to change and perform additional duties as assigned. Qualifications High School diploma or GED. Must possess reliable transportation, a clean driving record, and car insurance. Completion of a two-step Tuberculosis (TB) Skin Test is required. Good computer skills are essential. Excellent communication skills are a must. Ability to follow directions effectively and listen to the needs of patients and healthcare providers. Physical Demands: This role requires a full range of motion, including manual dexterity and hand-eye coordination. Expect to stand, walk, push, and stoop regularly. Lifting requirements vary based on specializations (less than 50 pounds for Audiology and Vision, minimal for Podiatry). Ability to assist in pushing patients in wheelchairs is necessary. Corrected vision and hearing are required, and occasional exposure to communicable diseases or body fluids may occur. Only candidates legally authorized to work in the United States will be considered. Offers of employment are contingent upon successful completion of a background check and drug screening. We are proud to be an equal opportunity employer.

Created: 2026-03-04