Scheduling Administrative Coordinator St Louis MO

Benefits:401(k)Competitive salaryDental insuranceHealth insuranceOpportunity for advancementPaid time offVision insuranceScheduling & Administrative Coordinator - St. Louis, MO and surrounding Metro areaThis is a fully remote role. However, candidates must live in the St. Louis, Missouri, and surrounding Metro Area due to periodic onsite and in-person responsibilities.Job OverviewThis role is for a scheduling and administrative professional who wants their work to ripple further, contributing to systems, coordination, and access that ensure every service runs smoothly and every message is delivered with ease.Our Scheduling & Administrative Coordinator position focuses on coordinating accessibility services, supporting internal operations, and keeping people, schedules, and processes aligned. It is designed for someone who enjoys problem-solving, takes ownership of outcomes, and is excited to grow long-term with a small but mighty team.MT & Associates (MT&A) is a woman-owned sign language and accessibility solutions firm building an A+ team of dynamic and detail-oriented professionals. We serve the Deaf community and our Partners by ensuring every message is heard and understood and delivered with ease and excellence.Why We Love Working at MT&AWe take ownership, follow through, and support each other as a small, high-performing teamWe care about the details because our work impacts real peopleWe value initiative, problem-solving, and staying calm when things changeIdeas matter and lead to real improvementsWe offer competitive pay, health insurance, and paid time offPosition SummaryThis role is ideal for a scheduling and administrative professional who enjoys being both client-facing and deeply involved in operations. You will manage scheduling logistics, communicate regularly with clients and service providers, support recruiting and internal initiatives, and help build, document, and improve systems that keep the business running smoothly.Apply if you thrive on variety, take pride in strong organization and professionalism, enjoy problem-solving and process improvement, and are excited to grow long-term while helping deliver consistent, high-quality access and service every day.Key Responsibilities Scheduling & Accessibility Services Gather service details from customers and coordinate interpreting/captioning requestsSchedule services with contractors and providers via phone, email, text, and scheduling platformsEnsure projects are delivered on time, within scope, and with high qualitySupport customer satisfaction and retention effortsParticipate in on-call scheduling supportProvide interpreting services as needed (remote, onsite, or post-production) Contractor Recruitment & Retention Recruit interpreters, captioners, and other accessibility providersConduct contractor interviews and onboardingBuild strong relationships to support long-term retention/satisfaction Administrative & Team Support Assist with pickup and drop of mail/equipment shipmentsAssist with website updates, newsletters, and recruiting/marketing materialsDevelop and maintain Standard Operating Procedures (SOPs) and specification sheetsProvide general administrative support and other duties as assigned Interpreting & Creative Projects Support captioning and audio description projects (training provided)Workshops, presentations, and special creative initiatives for interpreter and Deaf developmentQualificationsBachelor’s degree (preferred)Experience in accessibility or interpreter scheduling (preferred)Strong skills in Microsoft Office and project managementRemote work environment, required to report in person periodicallyLocated in St. Louis Metro Area (required)Possess active security clearance, experience in marketing and recruiting is a plusConfident participating in video calls with your camera onPersonal Attributes/ValuesTakes full ownership of work from start to finish and follows through every timeDetail-oriented and committed to accuracy, quality, and complianceProactive and self-directed, taking initiative without waiting to be askedCalm, adaptable problem-solver who brings solutions and good judgmentProfessional, reliable, and respectful of the impact their work has on othersEquipment You’ll Need:Reliable cell phone and high-speed internetA private home officeRemote | St. Louis, MissouriSalary: $47,000 - $53,000 per yearReady to Apply?If you read this and said HECK YES - don’t wait! Apply now and let’s make communication more human, together.NOTE: If you're selected for the first round of interviews, you will be contacted to submit a video answering preliminary questions. Email communications will be sent via Career Plug.

Created: 2026-03-04