Operations Supervisor

Operations Supervisor Join our team as an Operations Supervisor, where you'll play a crucial role in delivering our mission to provide the most enjoyable shopping experience for our Guests. You will oversee various operational tasks and may also fulfill roles such as Freight Coordinator and Visual Merchandiser as needed. This description outlines the general nature of the work expected from an Operations Supervisor. While it is not exhaustive of all duties or qualifications, it emphasizes what it takes to excel in this position. We are committed to providing reasonable accommodations to individuals with disabilities to help them perform their essential functions. Operations Flexible scheduling required, including mornings, evenings, weekends, and significant holiday periods. Execute daily operational responsibilities effectively. Manage promotions, ensuring team education and proper display of signage. Conduct pulls and markdowns as necessary. Ensure layaway procedures are maintained accurately and efficiently. Respond to internal and external inquiries over the phone with professionalism. Oversee reservation applications, including follow-ups and team education. Lead recruitment efforts and facilitate onboarding for new team members. Carry out inventory reviews throughout the year. Become proficient in using Point of Sale (POS) software. Understand and apply company policies regarding payments, exchanges, and loss prevention techniques. Handle freight delivery and store transfers, ensuring accurate in-store record-keeping. Monitor security risks, implementing preventative measures proactively. Organize shipments, ensuring timely dispatch and proper packing. Maintain organized stock supplies and fixtures. Keep the workspace neat, clean, and organized. Address maintenance issues as necessary and report any violations swiftly. Communicate suggestions related to merchandise handling effectively. Adhere to the company's code of ethics and policies. Perform additional duties as assigned. Sales Generation and Guest Service Check and verify merchandise invoices against received items. Ship alterations, layaways, or special orders upon request. Ensure accuracy of freight and transfer documentation. Review transfers through the register to avoid discrepancies. Pack items appropriately for presentation when shipping. Visual Merchandise Management Develop a weekly visual merchandising strategy. Implement visual standards and utilize weekly checklists effectively. Use performance tracking tools to optimize product rotation. Stay updated on current visual merchandising techniques. Maintain an inviting showcase through high standards and urgency. Leadership Foster an environment where feedback is welcomed and valued. Encourage individual and team development. Build professional, positive relationships with team members. Tackle challenges with problem-solving and creativity. Self-invest in learning and share knowledge with colleagues. Be willing to travel and assist other locations when needed. Adapt positively to schedule changes. Exemplify our customer service mission to foster a collaborative team spirit. Engage in special projects and additional responsibilities. Supervisory Responsibilities This role does not include supervisory responsibilities. Part-time Benefits Benefits Available: Teammate discount. Performance bonuses. Employee Assistance Program. 401(k) (subject to additional requirements). Paid sick time (where required by state). Education and Experience High school diploma or GED, or equivalent experience with one to three months in related retail positions. Additional Qualifications Must be at least 18 years old due to job responsibilities. Physical Demands Individuals must have the capability to perform essential functions, which may include lifting up to 50lbs, standing, walking, and engaging in various physical activities. Work Environment The job is conducted in a retail store environment, with a moderate noise level. Equal Employment Opportunity We are committed to hiring and developing a diverse workforce. Buckle values equality and does not discriminate based on personal traits, ensuring a fair hiring process.

Created: 2026-03-04