IT System Administrator

Project description This role supports daily IT operational activities across multiple technology domains. The resource will provide hands-on assistance with PLM systems, desktop/end-user support, Active Directory, server administration, phone system maintenance, new-hire onboarding, and executive support, ensuring stable and efficient IT operations for the business. Responsibilities Execute day-to-day IT system administration tasks as directed by the hiring manager Provide desktop and end-user support, including troubleshooting hardware/software issues Perform Active Directory user management and access administration Support server operations and routine maintenance activities Assist with phone system configuration and issue resolution Facilitate new-hire onboarding, including account setup and equipment support Deliver on-site or remote executive support as needed Coordinate with cross-functional IT teams to resolve issues efficiently Maintain documentation of procedures, incidents, and configurations Skills Must have High School Diploma/GED 3+ years' experience with Data Center/Raised Floor/Critical Facility space and support teams 3+ years' experience working in a data center environment or equivalent technology background 3+ years working experience with Microsoft Office Suite Preferred Qualifications: Bachelor's Degree in IT Candidates must have hands-on experience supporting IT infrastructure and operational environments. This includes user and device management, troubleshooting, system configuration, and working knowledge of servers, AD, phone systems, and end-user support workflows. Ability to handle multiple tasks, communicate clearly with stakeholders, and follow established processes is essential. Mandatory Skills list: Troubleshooting in-depth experience Scripting experience Sphere experience Infrastructure support System Administration Desktop Support Active Directory Server Support Phone System Support New-Hire Onboarding Executive Support Nice to have Experience with PLM tools, ITIL practices, ticketing systems (e.g., ServiceNow), basic networking concepts, or prior healthcare/enterprise environment exposure is an advantage. Familiarity with automation or scripting for operational efficiency is also beneficial. Other Languages English: C1 Advanced Seniority Regular

Created: 2026-03-04