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Lead Maintenance Technician

Hawthorne Residential Partners - Concord, NC

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Job Description

At Hawthorne Residential Partners, we seek enthusiastic and skilled maintenance professionals who take pride in fostering clean, well-maintained, and inviting communities. This is more than just a position; it's an opportunity to grow your expertise, explore new trades, and build a rewarding career. Join a dedicated team that will support you, challenge you, and celebrate your achievements every step of the way. Lead Maintenance Technician | Job Overview As a vital part of our apartment community, you will oversee the maintenance team, manage budgets, and ensure the effective delegation of work orders. Your role is crucial in preparing apartments for new residents, ensuring compliance with regulations, and providing vital training for your team. Lead Maintenance Technician | Qualifications Education: High School Diploma or GED equivalent Experience: At least 3 years in apartment maintenance or skilled trades such as HVAC, plumbing, or electrical. Prior supervisory or lead technician experience is strongly preferred. Licenses & Certifications: Valid Driver's License, EPA certification, and CPO Certificationare highly preferred. (Requirements may vary by state.) Lead Maintenance Technician | Responsibilities Team Leadership: Organize and supervise the daily operations of the maintenance team, ensuring accountability and performance excellence. Culture Building: Promote a culture of excellence, integrity, and community connection. Vendor Oversight: Manage vendor partner relationships to ensure timely, safe, and high-quality project completion. Capital Projects: Oversee capital improvement projects, from obtaining bids to project management. Maintenance Duties: Service Needs: Identify and address service requirements throughout the community proactively. Preventative Maintenance: Execute quarterly preventative maintenance programs to safeguard our assets. Systems Management: Ensure HVAC, plumbing, electrical, and other systems are efficiently functioning through hands-on involvement. Unit Readiness: Oversight: Manage scheduling and completion of unit turns to ensure they meet our quality standards. Inspections: Personally check vacant units for cleanliness and readiness prior to resident move-in. Facility Maintenance: Preventative Planning: Develop and implement a maintenance strategy for all facilities and equipment. Community Appearance: Ensure grounds and shared areas are clean, safe, and visually appealing. Curb Appeal: Enhance the community environment with a focus on aesthetics and upkeep. Additional Duties: Participate in an on-call emergency service rotation. Respond efficiently to service requests while adhering to safety protocols. What Makes a Candidate Successful in This Role? Customer Focus: Commitment to providing outstanding service through our community-oriented values. Accountability: Delivering results with clear and honest communication. Vendor Management: Strengthening vendor partnerships for timely completions. Organizational Skills: Effectively managing multiple tasks in a professional setting. Dependability: Being a reliable presence for the community and team. Technical Expertise: Confidently addressing technical issues to uphold company standards. Leadership: Sharing your expertise and guiding your team toward success. Work Schedule & Availability Lead Maintenance Technicians typically work Monday through Friday from 8:00 AM to 5:00 PM. Participation in an on-call rotation for after-hours emergencies is required, in addition to occasional support for resident events. Hawthorne's Total Rewards Package | Compensation and Benefits As a Lead Maintenance Technician, you will be rewarded not only with competitive pay but also through a monthly renewal bonus program, quarterly performance bonuses, and incentives based on resident satisfaction. Professional Development: Our Career Path Program helps all employees succeed by focusing on enhancing skills in maintenance, alongside our education reimbursement initiative. Personal Benefits: Free Dental Insurance Comprehensive Medical and Vision Coverage 401k Retirement Match Program Paid Time Off including your birthday! Paid Sick Time Off Pet Insurance Plans Paid Maternity, Paternity, and Adoption Leave Options Telehealth - Access to Doctors 24/7/365 Company Paid Life Insurance Retirement Planning Hawthorne is an equal opportunity employer.

Created: 2026-03-04

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