Quality Assurance Analyst

SHAZAM recognizes that financial institutions build better communities, and this drives our passion to strengthen financial institutions. We are a trusted partner to our valued customers providing answers, choice, and innovation with an impeccable level of customer service - a level unmatched in the industry. And here's the best part - we're a national company that offers a small-company feel, a cultural balance that's hard to come by but very real at SHAZAM. Your growth and development are top priorities and you'll be surrounded by talented individuals and postured to make a real difference in the company. As a team member at SHAZAM, you'll be an essential part of our mission as we work together strengthening financial institutions. This is a hybrid position based out of our Des Moines, IA office.What we're looking for: SHAZAM is looking for a Quality Assurance Analyst to join our team. In this position, you will ensure quality deliverables and evaluate and test new or modified software programs to verify that programs function according to user requirements and conform to established guidelines. What you'll do: Read release documentation; determining what needs to be tested, and defining, creating, and executing the tests. Plan and lead QA activities for testing of functionality changes. Act as a mentor to other analysts during project lifecycle to ensure the quality assurance department is effectively represented during all phases and all meetings. What you need: 4+ years in a software development environment; 4+ years experience in quality assurance. ISO 8583 Message structure, Simulators, and qTest test management tool experience. Proficient in Microsoft Office Suite, including Teams. What's in it for you:A mission-driven company with a strong sense of purpose A hybrid work environment that values flexibility and collaboration Opportunities for professional development and career growth A culture that values innovation, integrity, and community impact Excellent benefits: Health, dental, and vision insurance 401(k) retirement plan with company match Flexible spending and health savings accounts Life insurance and short- and long-term disability provided at no cost Time away from work - PTO, VTO, paid parental leave, and company holidays Educational assistance Actual compensation is based on various factors, such as geographic location, experience, education, and/or skill level, and is finalized at the time of offer. SHAZAM is an equal opportunity employer, including those with disabilities or status as a protected veteran. All qualified applicants will receive consideration for employment. Applicants must be authorized to work in the U.S. without the need for employment-based visa sponsorship now or in the future; ITS, Inc./SHAZAM will not sponsor applicants for U.S. work visa status for this opportunity (no sponsorship is available for H-1B, L-1, TN, O-1, E-3, H-1B1, F-1, J-1, OPT, CPT or any other employment-based visa). Please be aware that SHAZAM may use an Artificial Intelligence (AI) tool to assist in the review and screening of job applications for this position. The AI system is designed to help our team efficiently identify qualified candidates by identifying relevant skills and experience within submitted applications. All final hiring decisions are made by our hiring team.

Created: 2026-03-04