Loan Processing Specialist

Position Summary Join a dedicated team committed to helping our customers and communities thrive. Farm Credit East (FCE) stands as a leading provider of loans and advisory services to agricultural business owners, with a robust portfolio including $11.7 billion in loans and $29 million in annual service revenue from 18,000 clients across an 8-state region. We embody teamwork, focusing on five main pillars: Exceptional Customer and Employee Experience, Quality Growth, Operational Excellence, Commitment to Communities, and Safeguarding Customer Information. A Loan Processing Specialist plays a crucial role in managing loans and overseeing the entire lending lifecycle. Acting as a liaison among all parties involved, this position primarily supports internal operations while also engaging with clients. Loan Processing Specialists collaborate closely with Loan Officers and serve as the first line of support for customer inquiries, servicing requests, and documentation requirements. The key contributions of this role include: Enhancing operational efficiency by supporting all stages of the loan lifecycle. Fostering teamwork and synergy through collaboration to effectively meet customer needs. We provide competitive benefits such as a 6% 401K match, additional defined contribution retirement plans, comprehensive medical and dental coverage, paid holidays and sick leave, flexible spending accounts, life insurance, and a performance-based bonus program. At Farm Credit East, we prioritize ongoing professional development with access to technical and soft skills training, ensuring you’re well-prepared for continued career advancement. Our cutting-edge technology encompasses tools for customer management (Salesforce), internal communication (Microsoft TEAMS), and service delivery. Join our collaborative and customer-oriented team at Farm Credit East! Duties and Responsibilities: Loan Support: Assist lending teams with daily operations supporting new and existing customers throughout the loan lifecycle. Credit Related Tasks: Collect essential documentation, including customer financials. Work with the Credit team, facilitating communication during the loan approval process. Initiate Preliminary Credit Packages for modifications, renewals, etc. Request third-party reports such as appraisals and titles. Coordinate with Doc Prep, Legal, Closing, Funding, and Booking teams. Respond to customer inquiries related to fund transfers, loan disbursements, and payment processing. Manage accounts receivable for prepaid closing fees or professional services. Operations Related Tasks: Serve as the point of contact for internal requests, overseeing various completion stages. Ensure quality assurance of shared documentation. Prepare Documentation Checklists. Perform loan administration tasks. Verify receipt and filing of loan documentation. Generate and manage reports for monitoring the Team's portfolio. Customer Focus: Address and resolve client questions and issues promptly. Handle client requests related to money movement, ensuring alignment with organizational policies. Identify and forward potential opportunities to the appropriate team members. Job Qualifications and Requirements: A Bachelor’s degree in Agriculture, Agri-Business, Economics, Finance, Business, or a related field is required. Hybrid working options available after two weeks of employment based on job role and organizational needs. Compensation and Benefits: Salary range: $55,000 - $65,000, depending on experience. Short-term incentives based on business performance. Retirement Contributions: 401(k) match up to 6% of salary; potential match for verified student loan payments up to 6% of salary. Defined Contribution retirement plan funded at 2-9% of salary based on tenure. Time Off: 15-25 days of vacation per year, depending on service. 12 holidays per year. 7.5 days of sick leave in the first year, increasing to 12 days thereafter, with unlimited rollover. Up to 80 hours of paid parental leave for birthing, non-birthing, and adoptive parents. Additional family care leave options available. Health and Insurance: Comprehensive medical, dental, and vision plans supporting preventive care and wellness. Health Savings Account. Life insurance at 2x base salary. Accidental Death and Dismemberment insurance at 2x base salary. Long-term disability insurance at 2/3 base salary. Additional Benefits: Tuition reimbursement. Continuing education and training opportunities. Employee Assistance Program with various resources available. Benefits Eligibility: Begins on the first of the month following your hire date. Eligible for full-time employees working 30+ hours/week; part-time employees working 20+ hours/week. Farm Credit East is committed to providing an equal opportunity workplace. We uphold a non-discrimination policy based on race, color, religion, national origin, sex, sexual orientation, gender identity or expression, age, marital status, parental status, political affiliation, disability status, protected veteran status, genetic information, or any other protected status as defined by law. If you require accommodations under the Americans with Disabilities Act (ADA) for applying to a position, please reach out through our careers email.

Created: 2026-03-04