Senior Specialist - Package Implementation

Job Title: ServiceNow FSO Tech Lead Location: Saint Paul, MN Job Description: Configuration and enhancements on the ServiceNow CSM FSO platform Configure ServiceNow FSO Modules workflows applications scripts and integrations Document technical design development processes and solution configurations Identify opportunities to optimize performance and improve scalability Develop ServiceNow FSO configurations including FSO data model setup PA enablement Commercial and Servicing Lines for Insurance workflow development etc Build multiple FSO related features including advanced work assignment enablement configurations around reports dashboards etc Document FSO development configuration and technical details prepare training material Lead customer discussions demos and participate in customers engineers configuration reviews Conduct workshops on development showcase and show and tell of developed product Certified System Administrator CIS CSM FSO Certified

Created: 2026-03-04