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Resident Monitor (4397)

The Salvation Army - Concord, NC

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Job Description

Schedule/Hours: Part-time. Hours may vary. This position is responsible for: Monitors the activity of residents on an assigned shift ensuring safety, security and compliance with house rules; maintains accurate and complete records and logs containing pertinent information; ensures that the housing facility is maintained in a neat and proper order. Serves as an example of grace in relationship with and encouragement of each Emergency Refuge resident. Key Responsibilities: Completes all necessary intake paperwork and accurately keypunches the information into HMIS database system. Ensures that all rooms are in proper order before arrival of residents; checks fire equipment and ensures proper working order. Distributes towels, linens, and personal hygiene items; secures and provides clients access to medications as required. Monitors the activities of the resident's ensuring safety and compliance with house rules; checks the security of all windows and doors; monitors cameras and makes periodic rounds of entire facility; records any unique situations occurring on assigned shift. Assigns housekeeping and other tasks to residents; ensures that residents perform assigned house duties in the proper manner; ensures compliance with house rules. Addresses shortcomings in an effort to develop skill set, not in an effort to punish. Physical Requirements and Working Conditions: Ability to perform combinations of sitting, standing, and walking on a frequent change basis. Distance of travel is usually within the same building. Limited amount of physical effort required associated with walking, standing, lifting and carrying light objects (less than 25 lbs.) 5-10% of work time. Work is performed in a transient lodge environment where there may be physical discomforts associated with temperature variations, odors, violence, noise, disease, and/or dust under mildly unsafe and uncomfortable conditions. Employee Benefits: Paid Time Off Retirement Savings Plan Available Voluntary Life Insurance and more! High school diploma or G.E.D. AND One year experience performing security or social service work preferred, OR Any equivalent combination of training and experience which provides the required knowledge, skills, and abilities Licenses and Certifications: CPR and First Aid Certification.

Created: 2026-03-04

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