Field Service Technician

Take Charge of Your Career as a Field Service Technician At Stiles, we understand that field service can be challenging, but that’s where the best talent shines. Join our team as a Field Service Technician and leverage your technical, electrical, and mechanical skills in pivotal real-world situations where uptime is essential. In this role, you will install, troubleshoot, and support customers on state-of-the-art machinery and software, often under demanding circumstances. You’ll enjoy the support of comprehensive training programs, a nationwide network of seasoned colleagues, and responsive leadership that prioritizes your success. If you take pride in solving problems independently while also being part of a high-performing team, Stiles is the perfect place to showcase your skills and be appreciated. About Stiles Machinery For over 60 years, Stiles has been instrumental in boosting manufacturers' efficiency and productivity across North America. We provide world-class technology complemented by the largest support teams in the industry. Our extensive parts inventory and nationally recognized education and training programs allow us to tailor solutions that fit our customers' needs and assist them long after installation. Stiles boasts deep expertise across diverse materials, including wood, plastics, composites, carbon fiber, glass, stone, and nonferrous metals. Our cutting-edge technologies and service-oriented approach support clients in aerospace, transportation, alternative energy, architecture, furniture manufacturing, retail fixtures, and more. Stiles Machinery is proud to have a nationwide team dedicated to serving customers across the country. Headquartered in Grand Rapids, Michigan, Stiles operates regional offices in High Point, North Carolina; North Wales, Pennsylvania; Coppell, Texas; and Rancho Cucamonga, California. Your Responsibilities Install, start up, and educate customers on Stiles technology. Diagnose and resolve mechanical, electrical, and operational issues in the field. Document tasks performed, problems encountered, and customer feedback clearly and timely. Suggest enhancements for reliability, performance, and long-term operation. Build strong relationships with customers, acting as a trusted technical partner rather than a typical service responder. Assist in training customers and fellow Stiles technicians on proper equipment use and maintenance. Maintain showroom equipment and support customer demonstrations as needed. Continuously enhance your skills and knowledge of the technology you work with by collaborating with vendor technicians and experienced Stiles team members. Engage in regional travel averaging four days per week, with overtime and mileage reimbursement. What Stiles Offers You Competitive pay with incremental sign-on bonuses based on experience and commitment. A comprehensive benefits package that includes health, dental, vision, life insurance, paid time off, and retirement options. Nationally accredited training programs, ongoing technical development, and clear career growth pathways both within and outside of service roles. A supportive team that understands the demands of field service, as many leaders have firsthand experience in service roles. Timely overtime and mileage compensation. Requirements A valid driver's license and a willingness to travel frequently. A flexible schedule, coupled with a strong sense of responsibility and professionalism. Two years of technical schooling in electronics or a similar field, relevant hands-on experience, an associate's degree, or a strong desire to learn. Experience with CNC, PC-based controls, machine service, maintenance, or completion of a Field Service training program is preferred. Why You Should Apply Your contributions will matter to customers, your teammates, and your career development. At Stiles, you’ll receive the support you need to steer your career in the direction you want, with opportunities for meaningful work and growth—whether that’s moving into leadership positions or exploring new roles in different departments. Apply today and be part of driving impactful solutions. If you are currently an employee of a Stiles Machinery customer or dealer, we will require written approval from your current employer's senior management before processing your application. Equal Opportunity Employer This employer is required to inform all applicants of their rights under federal employment laws. For additional information, please review the Know Your Rights notice from the Department of Labor.

Created: 2026-03-04