Scrum Master

Scrum Master role is responsible for coordinating and overseeing the delivery of systems or cloud platforms as a product within the organization. Responsibilities include - - As a servant leader, guide and coach team(s) on agile practices. Agile Delivery and Scrum Leadership • Facilitate Scrum ceremonies including Sprint Planning, Daily Scrum, Reviews, and Retrospectives. • Coach teams on Agile principles, Scrum practices, and continuous improvement. • Optimize flow, throughput, and value delivery for medium to high complexity initiatives. • Use metrics to assess delivery health, maturity, and performance. Release Planning and Coordination • Plan, schedule, and coordinate releases across multiple teams and applications. • Maintain integrated release calendars with enterprise visibility. • Coordinate development, testing, deployment, and post-release activities. • Validate release readiness, deployment plans, runbooks, and release notes. • Support Program Increment planning and release readiness events. Dependency, Risk, and Change Management • Identify and manage cross-team dependencies and impediments. • Ensure alignment with enterprise change management and governance standards. • Escalate risks impacting scope, quality, or timelines. • Manage releases in complex or regulated environments. Visibility, Metrics, and Stakeholder Collaboration • Provide clear reporting on delivery plans, release status, risks, and outcomes. • Track KPIs such as release frequency, cycle time, success rates, and defects. • Communicate effectively with technical and business stakeholders. • Represent teams in Scrum of Scrums and ART-level syncs. Tooling, DevOps, and Operational Excellence • Use JIRA for sprint execution, release tracking, dashboards, and reporting. • Partner with DevOps to support CI/CD pipelines and automation. • Support service management activities including change, incident, and problem management. • Drive process improvement, standardization, and efficiency. We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: Required Skills & Experience 5+ Yearss working as Scrum Master with exposure and understanding of Azure Cloud Platforms Minimum of three prior Scrum Master roles across varied team sizes, cultures, and working setups (co-located/distributed) Deep knowledge of Agile techniques: User Stories, ATDD, TDD, CI/CD, Automated Testing, Agile Games Effective facilitation skills for agile ceremonies and meetings Effective communication - Written Verbal Desired Skills • Strong knowledge of Agile, Scrum, and SAFe frameworks. • Hands-on experience as a Scrum Master or Release Manager. • Release planning, coordination, and dependency management experience. • Risk identification, mitigation, and escalation skills. • JIRA expertise for delivery and release management. • Solid understanding of SDLC and release lifecycles. • Metrics-driven mindset with strong analytical skills. • Clear written and verbal communication. • Ability to manage multiple priorities in fast-paced environments. • Servant leadership and team coaching capabilities. Nice to Have Skills • SAFe Scrum Master, SAFe Release Manager, or SAFe Agilist certification. • Experience in enterprise or regulated environments. • DevOps and CI/CD pipeline knowledge. • Cloud platform experience - MS Azure, AWS, GCP. • Service management tool familiarity such as ServiceNow or Remedy. • Reporting and visualization tools experience including Excel, PowerPoint, Confluence, Power BI, or Tableau. • Technical background in development, testing, or infrastructure. Hybrid schedule requirement of a minimum of 3 days per week Benefit packages for this role will start on the 1st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.

Created: 2026-03-04