Closing Shift Lead | Earn Up to $19.50/hr
Taco Bell - Hanover, MA
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About the Job: Join our team as a Shift Lead at Taco Bell, where you will inspire and lead with enthusiasm to ensure we meet our high standards. As a Shift Lead, you will take charge of your shifts, addressing customer concerns and guaranteeing guest satisfaction. Your leadership will motivate and encourage the team to achieve success. Collaborate with the management team to drive business initiatives and contribute to the future growth of our restaurant. If you thrive in a fast-paced environment and are ready to take ownership, this role is for you! Transparent Pay Structure: Our competitive base pay for Shift Leaders ranges from $13.00 to $23.00 per hour, depending on your location, experience, and qualifications. Additionally, Team Members may qualify for shift incentives, discounts, and other rewarding benefits as per company policies. The Day-to-Day: Ensure consistent customer satisfaction by executing the MIC (Manager in Charge) Success Routine and prioritizing customer needs. Supervise Team Members to complete Shift Excellence tasks and uphold a clean and neat appearance. Guarantee food safety, quality, and order accuracy. Quickly resolve customer complaints while maintaining strong customer relationships. Regularly provide feedback to the GM on Team Member performance. Offer constructive and positive feedback to Team Members ongoing. Engage in the training of Team Members actively. Address conflicts constructively, working with the GM towards resolution. Assist the GM in screening potential Team Member candidates. Help manage Profit & Loss by following cash control and security protocols, maintaining inventory, and managing labor effectively. Oversee proper preparation, rotation, portioning, cooking, and holding times of products. Support the GM in facility maintenance and ensure ongoing adherence to health and safety standards. Is this You? At least 1 year of restaurant or retail experience, with a preference for 3 months of shift lead experience. Follows cash, security, inventory, and labor policies diligently. Must be at least 18 years old. Reliable and dependable transportation is a must. Exceptional communication, management, leadership, and organizational skills. Physical ability to move up to 45 lbs. consistently. Strong attendance and punctuality are required. Ability to operate a cash register as needed and handle cash transactions. Basic math skills are essential. Maintains high customer satisfaction while adhering to health and safety standards. Promotes and embodies Taco Bell's culture and values. Provides valuable feedback to Team Members. Executes shift duties accurately and efficiently. Fosters equity, inclusion, and belonging within the team. Ensures a positive experience for both teammates and customers. Work Hard, Play Hard: Competitive pay rates. Free bachelor's degree and scholarship opportunities. Enjoy free meals on the job. Flexible schedules available! Choose from day, evening, and late night shifts. Paid vacation and additional Paid Time Off. Comprehensive medical benefits. 401k retirement plan with a 6% match to support your future. Health and wellness programs to keep you at your best. Exclusive perks! Discounts on mortgages, vehicles, cell phones, gym memberships, and more. Join us in our commitment to a sustainable future!
Created: 2026-03-04