Billing Analyst - Remote

Summit School Services companies share a strong commitment to provide the highest level of transportation safety, quality transportation, outstanding customer service and positive employee relations. Our corporate headquarters, located in Warrenville, Illinois, houses the administrative and corporate support functions for the organization. Our 250+ local customer service centers (CSCs) are supported by regional operations teams located throughout North America. The Analyst is responsible for timely and accurate customer invoicing. The Analyst will regularly communicate and collaborate with service operations to resolve exceptions and ensure maximum billed revenue.  The role will also consistently collaborate with service operations and customers to identify and understand billing disputes.  The Analyst plays a front-line role in ensuring timely and accurate contract billing. The role will regularly make recommendations on how to improve processes that will minimize disputes and maximize billing and collections. Essential Functions: Collaborate with Customer Service Centers to ensure timely and accurate customer billing Maximize revenue of customer billings in alignment with contract terms Maintain expertise in customer contracts Develop and maintain strong support relationship with Customer Service Centers Identify, understand, and resolve exceptions Generate quotes in collaboration with Business Development and Field Operations Review and compare invoices to contracts to identify and resolve discrepancies Review, prepare, and maintain a library of complex billing detail formats Provide insight and impacts to management to assist with decision making Identify potential process improvements Assist where needed in implementing process improvements Key support role for A/R function and the collections process Assist with other administrative duties as required

Created: 2026-03-04